Executive Manager

Private Advertiser; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Professional development opportunities

Performance recognition programmes

Collaborative team environment

Job summary

Private Advertiser in Sydney, NSW is seeking an Executive Manager to lead the cleaning services division with strategic oversight and growth responsibilities. This full-time role focuses on revenue growth, client relationships, and delivering exceptional service across operations.

You will recruit and mentor teams, manage budgets and safety compliance, and drive continuous improvement to secure market expansion and high performance.

Qualifications

• Proven management experience in services/facilities management or similar.
• Strong leadership and team development capabilities.
• Experience in business development, key account management, and client relationships.
• Solid understanding of health and safety regulations and compliance.
• Excellent organisational and analytical skills.

Responsibilities

• Develop strategic business plans to drive revenue growth and market penetration.
• Manage relationships with key accounts and corporate clients, ensuring contract compliance and satisfaction.
• Recruit, train, supervise and mentor team members to foster a high-performing workforce.
• Monitor financial performance, budgets and costs to maximise profitability.
• Ensure compliance with health and safety regulations and industry standards.
• Implement quality assurance processes and continuous improvement initiatives.
• Liaise with clients to identify service requirements and address concerns promptly.
• Maintain detailed records and generate performance reports for senior management.

Skills

Leadership

Strategic planning

Account management

Client relationships

Financial management

Budgeting

Communication

Problem solving

Organisational skills

Industry knowledge

Education

Bachelor's degree in Business/Management

Job description

About us
We are a leading cleaning services provider dedicated to delivering exceptional facilities management solutions across Sydney. We specialise in maintaining pristine commercial, retail and industrial environments through our commitment to quality, reliability, and customer satisfaction. Our team prides itself on professional standards, innovative service delivery, and creating workplaces where both our staff and clients thrive.

About the role
We are seeking an Executive Manager to join our team in Sydney, NSW. This is a full-time position that offers strategic leadership and operational oversight of our cleaning services division. As Executive Manager, you will be responsible for driving business growth, managing key accounts, and ensuring exceptional service delivery across all operations. This role is pivotal in positioning our organisation for continued success and market expansion within the competitive cleaning services industry.

Key responsibilities

Develop and implement strategic business plans to drive revenue growth and market penetration

Manage relationships with key accounts and corporate clients, ensuring contract compliance and satisfaction

Recruit, train, supervise and mentor team members to foster a high-performing, professional workforce

Monitor and report on financial performance, budgets and operational costs to maximise profitability

Ensure compliance with health and safety regulations, environmental standards, and industry best practices

Implement quality assurance processes and continuous improvement initiatives

Liaise with clients to identify service requirements and address concerns or complaints promptly

Maintain detailed records and generate performance reports for senior management

What we're looking for

Proven management experience within the cleaning services, facilities management, or similar service-oriented industry

Strong leadership capabilities with the ability to motivate and develop teams

Demonstrated experience in business development, account management, and client relationship building

Sound understanding of health and safety regulations, workplace compliance, and industry standards

Excellent organisational and problem-solving skills with attention to detail

Proficiency in financial management, budgeting, and performance analysis

Strong communication and interpersonal skills, with the ability to work effectively at all levels

Knowledge of cleaning operations, equipment, and best practices

A proactive approach to continuous improvement and operational efficiency

Relevant qualifications in management, business administration, or facilities management are advantageous

What we offer
We value our team members and offer a competitive employment package. We provide opportunities for career development and professional growth within a stable, growing organisation. This role offers the chance to lead a dedicated team and make a tangible impact on service delivery and business success. Additional benefits include professional development opportunities, performance recognition programmes, and a collaborative team environment.