Cleaning Supervisor

Synergy Facility Services Ltd.; City of Melbourne; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Training opportunities

Supportive culture

Healthy work-life balance

Company vehicle

Job summary

Synergy Facility Services Australia PTY LTD is seeking an experienced Environmental Services Supervisor for our Epping, VIC location. This full-time role oversees daily operations, manages teams and ensures service excellence for our diverse client base.

You will coordinate rostering, monitor performance, conduct quality audits and maintain compliance with health, safety and environmental regulations. A hands-on leader with strong communication will thrive in our fast-paced environment.

Qualifications

• Proven supervisory or team management experience within cleaning services, facility management or related trades and services industries.
• Strong knowledge of cleaning processes, protocols, and industry best practices.
• Excellent organisational and time management skills with the ability to prioritise multiple tasks effectively.
• Demonstrated ability to motivate, lead and develop team members in a fast-paced environment.
• Outstanding communication and interpersonal skills, with the ability to liaise confidently with clients and staff at all levels.
• Sound understanding of health and safety regulations and a commitment to maintaining safe working practices.
• Proficiency in using scheduling software, spreadsheets and basic computer systems.
• Problem-solving mindset with the ability to make sound decisions under pressure.
• Flexibility and reliability, with the ability to adapt to changing operational demands.
• A valid Australian driver's licence is preferred.

Responsibilities

• Supervise and coordinate cleaning and facility services teams to ensure timely completion of tasks to the highest quality standards
• Monitor team performance, attendance and productivity, implementing corrective actions as necessary
• Conduct regular quality inspections and audits to maintain compliance with client specifications and company standards
• Manage scheduling, rostering and resource allocation across multiple cleaning operations and service locations
• Communicate effectively with clients regarding service delivery, addressing concerns and resolving issues promptly
• Train, mentor and support team members to develop their skills and foster a positive work environment
• Maintain comprehensive records, reports and documentation related to operations, incidents and client feedback
• Ensure compliance with health, safety and environmental regulations across all operations
• Liaise with management regarding operational challenges, staffing requirements and service improvements
• Manage inventory levels and coordinate equipment maintenance to ensure optimal operational efficiency

Skills

Team leadership

Cleaning processes

Time management

Client liaison

Health & safety

Scheduling software

Problem solving

Tools

Scheduling software

Spreadsheets

Basic computer systems

Job description

We are seeking an experienced Environmental Services Supervisor to join our team at our Epping, VIC location. This is a full-time position that plays a crucial role in ensuring the smooth and efficient operation of our cleaning and facility services delivery. Reporting to management, you will be responsible for overseeing daily operations, managing teams, and maintaining the high standards of service that our clients expect.

Key responsibilities

• Supervise and coordinate cleaning and facility services teams to ensure timely completion of assigned tasks to the highest quality standards
• Monitor team performance, attendance and productivity, implementing corrective actions as necessary
• Conduct regular quality inspections and audits to maintain compliance with client specifications and company standards
• Manage scheduling, rostering and resource allocation across multiple cleaning operations and service locations
• Communicate effectively with clients regarding service delivery, addressing concerns and resolving issues promptly
• Train, mentor and support team members to develop their skills and foster a positive work environment
• Maintain comprehensive records, reports and documentation related to operations, incidents and client feedback
• Ensure compliance with health, safety and environmental regulations across all operations
• Liaise with management regarding operational challenges, staffing requirements and service improvements
• Manage inventory levels and coordinate equipment maintenance to ensure optimal operational efficiency

About you

• Proven supervisory or team management experience within cleaning services, facility management or related trades and services industries
• Strong knowledge of cleaning processes, protocols, and industry best practices
• Excellent organisational and time management skills with the ability to prioritise multiple tasks effectively
• Demonstrated ability to motivate, lead and develop team members in a fast-paced environment
• Outstanding communication and interpersonal skills, with the ability to liaise confidently with clients and staff at all levels
• Sound understanding of health and safety regulations and a commitment to maintaining safe working practices
• Proficiency in using scheduling software, spreadsheets and basic computer systems
• Problem-solving mindset with the ability to make sound decisions under pressureFlexibility and reliability, with the ability to adapt to changing operational demands
• A valid Australian driver's licence is preferred

About us

Synergy Facility Services Australia PTY LTD is a leading provider of comprehensive cleaning and facility management solutions across Australia. We pride ourselves on delivering exceptional service standards to our diverse client base, from corporate offices to industrial facilities. Our commitment to excellence, reliability, and customer satisfaction has established us as a trusted partner in the facility services industry. We foster a culture of professionalism, teamwork, and continuous improvement, where our employees are valued and supported in their career development.

• Competitive salary package commensurate with experience
• Access to ongoing training and development opportunities to enhance your career progression within the facility services industry
• Supportive work environment where your contributions are recognised and valued
• Healthy work-life balance
• Company vehicle provided with fuel and able to travel