Executive Housekeeper: Luxury Resort Leader

Hamilton Island Enterprises; Hamilton Island; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Subsidised staff accommodation

Exclusive employee benefits

Job summary

qualia, Hamilton Island is seeking an exceptional Executive Housekeeper to lead the housekeeping operations. This role blends hands‑on leadership with a passion for personalised service in a luxury resort environment.

You’ll lead a large team, manage guest pavilions and public areas, oversee budgets and rostering, and work with resort leaders to deliver a seamless guest experience with exceptional presentation.

Qualifications

• Minimum 2 years’ experience leading housekeeping in luxury properties.
• Proven ability to lead large teams with empathy and accountability.
• Strong financial acumen and experience with budgets and rostering.

Responsibilities

• Lead, develop and inspire the housekeeping team to deliver exacting presentation and service standards.
• Oversee guest pavilions, public areas and service spaces with consistent quality.
• Manage budgets, labour forecasting and rosters in line with business goals.
• Collaborate with other departments to coordinate seamless guest stays.
• Drive training, team engagement and continuous improvement.

Skills

Executive Housekeeper leadership

Team leadership

Budget management

Payroll & rostering

Guest-centric luxury service

Tools

Microsoft Office

Payroll systems

Rostering software

Job description

qualia, Hamilton Island is seeking an exceptional Executive Housekeeper to lead the housekeeping operations. This role blends hands‑on leadership with a passion for personalised service in a luxury resort environment.

You’ll lead a large team, manage guest pavilions and public areas, oversee budgets and rostering, and work with resort leaders to deliver a seamless guest experience with exceptional presentation.