Maintenance Assistant Manager — Luxury Island Resort Ops

Hamilton Island Enterprises; Hamilton Island; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Exclusive team member discounts across

Family and Friends accommodation rates

Job summary

qualia is Hamilton Island's world-renowned luxury resort, offering a uniquely Australian experience in the heart of the Whitsundays. As Maintenance Assistant Manager, you'll lead maintenance operations across the resort, support your team and partner with the General Manager to maintain exceptional guest environments.

This role blends hands-on leadership with technical and operational excellence, focusing on safety, asset reliability and continuous improvement for one of Australia's most

Qualifications

• Trade qualification or relevant maintenance experience (Essential).
• Leadership or supervisory experience in maintenance, facilities, hospitality, or related environment.
• Current Driver Licence with the ability to drive on Queensland roads.
• White Construction Card.
• Strong communication, organisational and problem-solving skills.
• Commitment to safety, quality and service excellence.
• Experience coordinating contractors and maintenance activities.
• Proactive, hands-on and collaborative leadership style.

Responsibilities

• Support the leadership and coordination of all maintenance operations at qualia
• Build strong partnerships with the General Manager and resort leadership team
• Deliver preventative and reactive maintenance programs that support asset reliability and presentation standards
• Prioritise guest-impacting maintenance issues to ensure timely resolution and minimal disruption
• Conduct regular inspections of facilities, accommodation and guest-facing assets
• Lead, coach and develop the qualia maintenance team
• Coordinate contractors, resources and maintenance projects
• Ensure compliance with Workplace Health and Safety legislation, policies and procedures
• Maintain accurate maintenance records, inspections and compliance documentation
• Support roster preparation, workforce planning and day-to-day team management
• Identify opportunities to improve maintenance processes, asset performance and operational outcomes
• Participate in emergency response and island-wide operational support activities when required

Skills

Leadership experience

Communication

Problem-solving

Safety focus

Organisational skills

Team development

Education

Trade qualification or relevant maintenance experience

Job description

qualia is Hamilton Island's world-renowned luxury resort, offering a uniquely Australian experience in the heart of the Whitsundays. As Maintenance Assistant Manager, you'll lead maintenance operations across the resort, support your team and partner with the General Manager to maintain exceptional guest environments.

This role blends hands-on leadership with technical and operational excellence, focusing on safety, asset reliability and continuous improvement for one of Australia's most