Executive Housekeeper: Lead a Luxury Hotel Team

Crystalbrook Collection Hotels; Adelaide, Canberra; On-site; AUD 85,000 - 90,000; Full time

Benefits offered by this job

50% F&B discount across Crystalbro

AU$99 room rates and generous friends&

Enhanced parental leave

Sustainable luxury practices

Internal mobility program

Online learning & training

Team engagement events

Career development pathways

Job summary

Crystalbrook Bailey is seeking an Executive Housekeeper. You will lead housekeeping across guest rooms and public spaces, setting clear standards and supporting your team to deliver them consistently.

You will manage rostering, budgets and stock, and collaborate with Front Office and Maintenance to keep room readiness and guest needs central to daily planning. A strong focus on people development and responsible practices is essential.

Qualifications

• Previous experience in hotel housekeeping management or supervision, with a proven ability to lead a large team.
• A strong understanding of housekeeping operations, room presentation and guest service standards.
• Experience recruiting, training and developing team members, with confidence managing performance.
• The ability to manage departmental budgets, monitor financial results and control labour, stock and operating costs.
• Confidence using hotel systems and technology to plan workloads and monitor results.
• Strong communication and organisational skills, with a practical, calm approach to resolving issues and responding to changing priorities.

Responsibilities

• Lead the team responsible for presentation and attention to detail across guest rooms and public spaces, ensuring standards are consistently met.
• Oversee rostering, departmental budgets and stock control, coordinating with Front Office and Maintenance to keep room readiness at the forefront.
• Develop people and promote responsible housekeeping practices aligned with Crystalbrook Collection’s commitments.

Skills

Housekeeping leadership

Budget management

Staff development

Guest service standards

Operations planning

Communication skills

Job description

Crystalbrook Bailey is seeking an Executive Housekeeper. You will lead housekeeping across guest rooms and public spaces, setting clear standards and supporting your team to deliver them consistently.

You will manage rostering, budgets and stock, and collaborate with Front Office and Maintenance to keep room readiness and guest needs central to daily planning. A strong focus on people development and responsible practices is essential.