Executive Account Manager

EBM Insurance Brokers Pty; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working arrangements

Employee Assistance Program

Leave entitlements

Flu vaccination

Salary continuance cover

Discounts on personal insurances

Job summary

EBM Insurance Brokers Pty in Sydney seeks an Executive Account Manager to maintain an existing portfolio and drive growth. You will deliver professional advice, manage renewals and claims, and build long‑term client relationships.

A fast-paced, client-facing role with unrestricted Australian work rights; experience with Corporate/SME clients is essential. Diploma IB is preferred; mentoring junior staff and contributing to a compliant culture are part of the role.

Qualifications

• Experience with a diverse range of Corporate or SME Commercial clientele in a client-facing role.
• Unrestricted working rights in Australia to apply for this role.
• Exposure to construction and marine would be an advantage.
• Analytical mindset and problem-solving abilities.
• Strong client relationship management and business development aptitude.
• Confident interpersonal and presentation skills with negotiation abilities.

Responsibilities

• Manage end-to-end client relationships including policy renewals and claims.
• Provide high-quality, accurate advice and solutions and lead client meetings.
• Maintain sound knowledge of clients’ businesses to protect their needs.
• Mentor and assist in the development of junior team members.

Skills

Client relationship management

Business development

Presentation skills

Negotiation abilities

Analytical mindset

Education

Diploma IB

Job description

About Us

Our people are at the heart of everything we do at EBM.We are committed to our clients and our team, and we strive to create an environment that promotes ourpeople and our culture, offering generous benefits, excellent career development and communityconnection.

EBM have over 260 team members working in a range of roles – including insurance broking, injurymanagement, compliance, information technology, finance, human resources, legal, marketing and broking services.

The Opportunity

We are seeking a professional and outcomes drivenExecutiveAccount Manager to join our Sydney team. You'll be responsible for maintaining an existing portfolio as well as delivering growth targets to generate new business. The successful candidate will find themselves in an organisation and role that offers:

• The ability to influence outcomes that maximise the potential for long term relationships by providing professional advice and recommendations to clients.
• Support to the management of the business unit with an emphasis on profitable growth.
• A team orientation, working effectively with others to accomplish goals.
• An open and transparent culture of compliance and risk accountability.

You will:

• Effectively manage end to end client relationships including policy renewals and claims.
• Provide high quality, accurate and thorough advice and solutions to clients and lead client meetings.
• Maintain sound knowledge of your clients' businesses and industries to ensure their needs are protected at all times.
• Mentor and assist in thedevelopment of junior members of staff.

About You

This is a fast paced, client facing role. With a comprehensive level of prior insurance broking experience, you’ll be looking for a unique opportunity to grow your career in our results focused environment. As an enthusiastic team player who understands the power of exceptional client service, you’ll offer:

Applicants must have unrestricted working rights in Australia to apply for this role.

• Experience with a diverse range of either Corporate or SME Commercial clientele in a client facing position, across generalist industries. Exposure to construction and marine would be an advantage.
• An analytical mind and evidence of well-developed problem solving and interpretation abilities.
• Superb client relationship management and a ideally aflair for business development.
• Confident inter-personal and presentation skills and demonstrated negotiation abilities.
• Have completed aDiploma IB or be working towards this qualification.

Cultureand Benefits

Health and Wellbeing

• Access to EBM's Employee Assistance Program that provides anonymous counselling services to all team members.
• Flexible working arrangements to help you achieve balance between work and personal commitments.
• Access to leave such as ‘Me Day’, Pet Leave and purchased leave.
• Free annual Flu vaccinations.
• Body and Mind Allowance providing financial support towards your chosen fitness and activities.

Social and Community

• EBM recognises the incredible achievements of our team members with a ‘Values’ award program to celebrate those who stand out for exhibiting our values.
• EBM provides opportunities for you to participate in charity events and programs that support our local communities.
• The EBM Social Club hosts a range of extra fun events throughout the year.

Discounts and Other Benefits

• Our Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury.
• Discounts on your personal insurances.
• Referral rewards for team members who successfully refer people to roles at EBM.