Assistant Account Manager

EBM Insurance & Risk; Western Australia; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Employee Assistance Program

Health and Wellbeing benefits

Referral rewards

Discounts on personal insurances

Job summary

A leading insurance firm in Western Australia is seeking a motivated individual for an administrative role within their EBM Insurance & Risk team. This position offers the chance to support Account Managers and contribute to client retention efforts. Ideal candidates will have prior experience in the insurance industry and be eager to develop professionally in a collaborative team setting. Benefits include flexible working arrangements, access to employee assistance programs, and a supportive corporate culture.

Qualifications

• Previous experience in the insurance industry is required.
• Motivated to grow in a values-driven environment.
• Ability to juggle multiple priorities effectively.

Responsibilities

• Provide administrative support to Account Managers.
• Assist with renewals and claims settlements.
• Prepare reports and documentation.
• Contribute to business growth and client retention.
• Conduct prospect identification and research.

Skills

Team player

Organizational skills

Problem-solving abilities

Communication skills

Education

Tier 1 or 2 qualification in insurance

Job description

Overview

Are you currently working in the insurance industry and seeking a genuine career development opportunity?

• Opportunity to learn from a well-respected, experienced Regional Director
• Hybrid working environment with close-knit and collaborative team
• Locally owned and operated insurance broking business with a Perth Head Office

About us

At EBM Group, we believe that when good people come first, great things happen. Celebrating our 50th year in 2025, we are one of Australia’s leading privately owned insurance and risk management organisations, providing broking, underwriting, and risk solutions for businesses and individuals nationwide.

Our vision is simple: To make every relationship count. That is why everything we do - from EBM Insurance & Risk and EBM RentCover to CoverLink and EBM CoverLink - is grounded in care, expertise, and integrity. We put people first, building trust, enhancing connection, and helping Australians protect what matters most.

Join us and be part of a team where human values, optimism, and relationships come first. Because when you thrive, so do the people and communities we serve.

The opportunity

We are seeking a high calibre individual to join our EBM Insurance & Risk team, based in Perth. The successful applicant will find themselves in an organisation and role that offers:

• The chance to contribute to success through the development of new business and retention of existing clients.
• Access to industry expertise and coaching from respected and highly qualified professionals within the team.
• Structured professional development and career progression opportunities.

There’s real work to be done in:

• Providing general administrative support to the Account Managers and Regional Director.
• Assisting with renewals, new business and claims settlements.
• Preparing reports, manuals and schemes documentation.
• Providing broad based assistance in the development and growth of the business.
• Identifying prospects, new developments and research relevant to growth and sales objectives.

Your experience

With previous insurance industry experience under your belt, you’re looking for a unique opportunity to grow your career. As an enthusiastic team player who understands the power of exceptional client service, you’ll:

• Ideally be Tier 1 or 2 qualified or keen to pursue this study.
• Demonstrate the ability to learn quickly, ask questions and see the bigger picture.
• Be a team player and motivated to contribute directly to the achievement of KPIs impacting client service commitments, revenue and client satisfaction.
• Possess well developed problem-solving abilities and be eager to use your initiative to ensure the efficient running and growth of the portfolio.
• Offer great organisational skills so you can juggle multiple priorities
• Display excellent communication skills allowing effective engagement with different stakeholders

In return

We value our team members and offer generous benefits that make EBM a great place to work.

Health and Wellbeing

• Flexible working arrangements to help you achieve balance between work and personal commitments.
• Access to EBM's Employee Assistance Program that provides anonymous counselling services to all team members.
• Access to leave such as ‘Me Day’, Pet Leave and purchased leave.
• Free annual Flu vaccinations.
• Body and Mind Allowance providing financial support towards your chosen fitness and activities.

Social and Community

• EBM recognise the incredible achievements of our team members with a ‘Values’ award program to celebrate those who stand out for exhibiting our values.
• EBM provides opportunities for you to participate in charity events and programs that support our local communities.

Discounts and Other benefits

• Our Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury.
• Discounts on your personal insurances.
• Referral rewards for team members who successfully refer people to roles at EBM.

If you want to be part of a values driven, supportive and friendly work environment, please click on the Apply Now button and attach your covering letter and resume. Alternatively, please contact Tania Rogers on 0472 512 116 or email [e-mail]

Applicants must have unrestricted working rights in Australia to apply for this role.