Account Manager

EBM Insurance & Risk; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Employee Assistance Program

Flexible working arrangements

Free annual Flu vaccinations

Body and Mind Allowance

Referral rewards

Discounts on personal insurances

Job summary

An established industry player is seeking a dynamic Account Manager to join their high-performing Broking team. In this role, you will manage a successful portfolio of clients, focusing on building relationships and identifying new business opportunities. With a commitment to employee wellbeing and generous benefits, this company fosters a supportive environment where your contributions are valued. If you thrive in a collaborative setting and are passionate about delivering exceptional service, this opportunity is perfect for you. Join a team that celebrates achievements and encourages professional growth while making a meaningful impact in the insurance industry.

Qualifications

• Extensive knowledge in construction or marine insurance is essential.
• Must possess strong client-facing and communication skills.

Responsibilities

• Manage a portfolio of clients and identify growth opportunities.
• Build and maintain strong client and market relationships.

Skills

Product knowledge in construction or marine insurance

Legislative obligations knowledge

Client facing experience

Collaboration skills

Negotiation skills

Claims management strategy

Excellent communication skills

Job description

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Direct message the job poster from EBM Insurance & Risk

Talent Director, EBM Insurance & Risk; Director, Lawson Delaney

About us

Our people are at the heart of everything we do at EBM. We were established in 1975 on the simple premise that insurance is complex and requires honest and concise interpretation, delivered professionally and personally.

With over 150 team members working in a range of roles, we are committed to our clients and our team, and we strive to create an environment that promotes our people and our culture, offering generous benefits, excellent career development and community connection.

As one of Australia’s largest privately owned and operated insurance broker firms, our success has been achieved by an engaged and dynamic team maintaining a sharp focus on our corporate vision – to be the leader in client focused risk solutions and a fulfilling place to work.

We are currently seeking an Account Manager to join our high performing Broking team! Reporting to the Client Director- Construction & Marine, the successful candidate will be accountable for the effective management of a well-established and successful portfolio of clients, as well as identifying growth and business development opportunities to drive further success in EBM’s portfolio. Key areas of accountability include:

• Building and maintaining productive client relationships
• Building and maintaining strong market relationships
• Identifying and developing new business prospects through cross-marketing
• Proactive management of client renewal programs and claims
• Resolving client enquiries and acting as a key point of contact

Your Experience

The successful candidate will possess the following skills, knowledge and attributes:

• Extensive product knowledge across construction or marine insurance, with exposure to all lines of General Broking
• Knowledge of Legislative obligations
• Extensive client facing experience
• Strong collaboration and negotiation skills
• Claims management strategy and settlement negotiations
• A self-starter with the capacity to work in a busy environment and the ability to meet objectives
• Excellent communication skills, engaging effectively at all levels

In Return

EBM values our team members and offers generous benefits that make EBM a great place to work.

Health and Wellbeing

• Employee Assistance Program that provides independent, professional counselling and coaching services.
• Flexible working arrangements to help you achieve balance between work and personal commitments.
• Access to leave such as ‘Me Day’, Pet Leave and purchased leave.
• Free annual Flu vaccinations
• Body and Mind Allowance providing financial support towards your chosen fitness and activities.

Social and Community

• EBM recognise the incredible achievements of our team members with a ‘Values’ award program to celebrate those who stand out for exhibiting our values.
• EBM provides opportunities for you to participate in charity events and programs that support our local communities.
• EBM hosts many social events throughout the year: annual holiday party, EOFY celebration, family day events, morning teas and more!

Discounts and Other benefits

• Our Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury.
• Discounts on your personal insurances.
• Referral rewards for team members who successfully refer people to roles at EBM.

If you want to be part of a values driven, supportive and friendly work environment, please click on the Apply Now button and attach your covering letter and resume. For a confidential conversation please contact Tania Rogers on 0472 512 116.

Applicants must have unrestricted working rights in Australia to apply for this role.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development, General Business, and Customer Service

Industries

Insurance and Insurance Agencies and Brokerages