Events Operations Lead — Weddings & Corporate

Salter Brothers Hospitality; Bowral; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Spa discounts

Employee Assistance Program

Career development

Job summary

Salter Brothers Hospitality's Ardour Milton Park Bowral invites an experienced Events Operations Manager to lead weddings, corporate events and bespoke celebrations at our luxury Bowral property. You will ensure flawless delivery from setup to pack down with a focus on guest experience.

You'll oversee timelines, supplier coordination and staffing, collaborate with the Executive Chef and F&B leaders, coach teams and constantly seek improvements to maintain the highest standards of presentation

Qualifications

• Proven leadership of event teams and guest-focused service.
• Experience delivering weddings, corporate events and conferences.
• Excellent guest service, communication and problem-solving skills.
• Knowledge of WHS and liquor licensing requirements.

Responsibilities

• Lead operational delivery of weddings, events and conferences from setup to pack down.
• Oversee timelines, service delivery, supplier coordination and guest experience.
• Primary on-the-ground contact for wedding couples and event clients and key stakeholders.
• Coordinate with the Executive Chef, Sales & Events team and Food & Beverage leaders for seamless planning.
• Manage event logistics, run sheets, staffing and venue presentation.
• Lead, coach and motivate Events and Food & Beverage teams to deliver exceptional service.
• Monitor operations, anticipate guest needs and resolve issues professionally.
• Build relationships with clients, suppliers and industry partners to generate repeat business.
• Ensure event spaces maintain high standards of presentation, cleanliness and luxury hospitality.
• Support Restaurant Manager during non-event periods to maintain service quality.
• Drive continuous improvement across wedding and event operations.

Skills

Leadership

Guest service

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in Hospitality Management

Job description

Salter Brothers Hospitality's Ardour Milton Park Bowral invites an experienced Events Operations Manager to lead weddings, corporate events and bespoke celebrations at our luxury Bowral property. You will ensure flawless delivery from setup to pack down with a focus on guest experience.

You'll oversee timelines, supplier coordination and staffing, collaborate with the Executive Chef and F&B leaders, coach teams and constantly seek improvements to maintain the highest standards of presentation