Events Coordinator - On-Floor Functions & Guest Experience

JDA Collective; Wollongong City Council; Vor Ort; AUD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Career progression

Coastal venue

Staff benefits

Ongoing training

Zusammenfassung

Headlands Hotel in Austinmer, NSW is seeking an energetic Events/ Functions Coordinator to lead and deliver weddings, corporate functions and celebrations. This role is customer-facing, hands-on and on the floor most of the time, coordinating staff and ensuring premium service from setup to pack-down.

You will work evenings, weekends and public holidays as needed, with opportunities to grow within the JDA Collective family and benefit from ongoing training and staff perks.

Qualifikationen

• Experience in hospitality, functions or events, with function/event coordination experience desirable
• Strong customer service and communication skills
• Experience coordinating and supervising staff
• RSA certification and current driver’s licence
• Flexibility to work evenings, weekends and public holidays

Aufgaben

• Coordinate and deliver a range of functions and events (weddings, corporate functions, celebrations)
• Be the main point of contact for customers from setup to pack-down
• Work on the floor with staff and guests to ensure premium service
• Respond to enquiries and maintain bookings with accurate function information
• Assist with administrative tasks while prioritising on-floor guest experience

Kenntnisse

Event coordination

Customer service

Staff supervision

Floor operations

RSA certification

Driver's licence

Jobbeschreibung

Headlands Hotel in Austinmer, NSW is seeking an energetic Events/ Functions Coordinator to lead and deliver weddings, corporate functions and celebrations. This role is customer-facing, hands-on and on the floor most of the time, coordinating staff and ensuring premium service from setup to pack-down.

You will work evenings, weekends and public holidays as needed, with opportunities to grow within the JDA Collective family and benefit from ongoing training and staff perks.