Events & Conference Supervisor — Rapid Career Growth

Rydges Hotels & Resorts; Melbourne; Presencial; AUD 34.000 - 44.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

50% dining discount at EVT hotels

Descripción de la vacante

Rydges Melbourne is seeking a Conference & Events Supervisor to lead the hands-on setup, execution and operation of conferences and events within a busy hotel environment. You will ensure every function is delivered as outlined in the BEOs and provide outstanding banquet service to internal and external guests.

You will support the C&E Ops Manager with cost control, inventory management and weekly beverage stocktakes, while coaching the team using the Banquet handbook and maintaining SOPs.

Formación

• Hands-on experience supervising banquet, conference and events operations.
• 2nd item
• Knowledge of hotel capacities and room set-ups.
• 3rd item
• Ability to set functions to BEOs and confirm equipment hire.
• 4th item
• Experience rostering in line with policy.
• 5th item
• Accurate billing in line with financial policies.
• 6th item
• Guest-first approach and focus on food safety and grooming.

Responsabilidades

• Lead the hands-on setup, execution and operation of conferences and events, ensuring every function is set as stated in the BEOs
• Deliver excellent banquet service that meets and exceeds the needs of internal and external guests
• Support the C&E Ops Manager to control expenses and manage profitability, including inventory, stock ordering and weekly beverage stocktake
• Coach and train the team using the Banquet handbook, and uphold SOPs and the Sequence of Service
• Build rapport with existing clients and prospective clients to help create new function business
• Resolve guest complaints immediately and keep the department compliant with Health and Safety, fire and hygiene requirements

Conocimientos

Banquet supervision

Event operations

Guest service

Team leadership

Budgeting & cost control

Herramientas

BEO setup & execution

Rostering

Inventory management

Descripción del empleo

Rydges Melbourne is seeking a Conference & Events Supervisor to lead the hands-on setup, execution and operation of conferences and events within a busy hotel environment. You will ensure every function is delivered as outlined in the BEOs and provide outstanding banquet service to internal and external guests.

You will support the C&E Ops Manager with cost control, inventory management and weekly beverage stocktakes, while coaching the team using the Banquet handbook and maintaining SOPs.