Conference & Events Supervisor - Rydges Melbourne

EVT; Melbourne; Presencial; AUD 41.000 - 55.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Dining and stays discount

Seasonal perks at Thredbo

Rapid career growth

Paid parental leave

Descripción de la vacante

EVT's Rydges Melbourne venue is seeking a capable Conference & Events Supervisor (Casual) to lead hands-on setup, execution and operation of conferences and events. You’ll deliver exemplary banquet service while supporting the Ops Manager to manage expenses, inventory, and profitability.

You will coach the team, uphold SOPs and health and safety standards, build strong client relationships, and ensure accurate billing.

Formación

• Hands-on experience supervising banquet, conference and events operations.
• Knowledge of hotel and outlet capacities and room set-ups.
• The ability to set functions accurately to BEOs and confirm equipment hire before each event.
• Skills in rostering in line with company policy and using the team well in quiet periods.
• Accuracy with billing in line with financial policies.
• A guest-first approach, with empathy for the guest's point of view.
• A commitment to food safety, cleanliness and impeccable grooming standards.
• A collaborative approach to working with other hotel teams to make the most of available resources.

Responsabilidades

• Lead the hands-on setup, execution and operation of conferences and events, ensuring every function is set as stated in the BEOs.
• Deliver excellent banquet service that meets and exceeds the needs of internal and external guests.
• Support the C&E Ops Manager to control expenses and manage profitability, including inventory, stock ordering and weekly beverage stocktake.
• Coach and train the team using the Banquet handbook, and uphold SOPs and the Sequence of Service.
• Build rapport with existing clients and prospective clients to help create new function business.
• Resolve guest complaints immediately and keep the department compliant with Health and Safety, fire and hygiene requirements.

Conocimientos

Banquet supervision

Events operations

Client relationship

Billing accuracy

Team rostering

Health & safety

Food safety

Descripción del empleo

Conference & Events Supervisor - Rydges Melbourne | Casual

About EVT: Rydges Melbourne is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and "too easy" service. Whether it's for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there are no limits on where your career could take you.

Key Responsibilities

• Lead the hands-on setup, execution and operation of conferences and events, ensuring every function is set as stated in the BEOs
• Deliver excellent banquet service that meets and exceeds the needs of internal and external guests
• Support the C&E Ops Manager to control expenses and manage profitability, including inventory, stock ordering and weekly beverage stocktake
• Coach and train the team using the Banquet handbook, and uphold SOPs and the Sequence of Service
• Build rapport with existing clients and prospective clients to help create new function business
• Resolve guest complaints immediately and keep the department compliant with Health and Safety, fire and hygiene requirements

What You'll Bring

• Hands-on experience supervising banquet, conference and events operations
• Knowledge of hotel and outlet capacities and room set-ups
• The ability to set functions accurately to BEOs and confirm equipment hire before each event
• Skills in rostering in line with company policy and using the team well in quiet periods
• Accuracy with billing in line with financial policies
• A guest-first approach, with empathy for the guest's point of view
• A commitment to food safety, cleanliness and impeccable grooming standards
• A collaborative approach to working with other hotel teams to make the most of available resources

How You Work

• Hands-on and non-hierarchical: leads from the front.
• Inclusive leader: values diverse perspectives; builds belonging.
• Resilient and solutions-focused: stays calm, moves fast.
• Growth mindset: learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.

• 50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel and entertainment network.
• Paid parental leave; community and volunteering opportunities.

We welcome applicants from all backgrounds and review applications as they come in, so don't wait! We can't wait to see the places your career will go with EVT.