Conference & Events Supervisor - Rydges Melbourne

Rydges Hotels & Resorts; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

50% dining discount at EVT hotels

Job summary

Rydges Melbourne is seeking a Conference & Events Supervisor to lead the hands-on setup, execution and operation of conferences and events within a busy hotel environment. You will ensure every function is delivered as outlined in the BEOs and provide outstanding banquet service to internal and external guests.

You will support the C&E Ops Manager with cost control, inventory management and weekly beverage stocktakes, while coaching the team using the Banquet handbook and maintaining SOPs.

Qualifications

• Hands-on experience supervising banquet, conference and events operations.
• 2nd item
• Knowledge of hotel capacities and room set-ups.
• 3rd item
• Ability to set functions to BEOs and confirm equipment hire.
• 4th item
• Experience rostering in line with policy.
• 5th item
• Accurate billing in line with financial policies.
• 6th item
• Guest-first approach and focus on food safety and grooming.

Responsibilities

• Lead the hands-on setup, execution and operation of conferences and events, ensuring every function is set as stated in the BEOs
• Deliver excellent banquet service that meets and exceeds the needs of internal and external guests
• Support the C&E Ops Manager to control expenses and manage profitability, including inventory, stock ordering and weekly beverage stocktake
• Coach and train the team using the Banquet handbook, and uphold SOPs and the Sequence of Service
• Build rapport with existing clients and prospective clients to help create new function business
• Resolve guest complaints immediately and keep the department compliant with Health and Safety, fire and hygiene requirements

Skills

Banquet supervision

Event operations

Guest service

Team leadership

Budgeting & cost control

Tools

BEO setup & execution

Rostering

Inventory management

Job description

Conference & Events Supervisor - Rydges Melbourne

Conference & Events Supervisor - Rydges Melbourne | Casual

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and "too easy" service. Whether it's for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there are no limits on where your career could take you.

Key Responsibilities

• Lead the hands-on setup, execution and operation of conferences and events, ensuring every function is set as stated in the BEOs
• Deliver excellent banquet service that meets and exceeds the needs of internal and external guests
• Support the C&E Ops Manager to control expenses and manage profitability, including inventory, stock ordering and weekly beverage stocktake
• Coach and train the team using the Banquet handbook, and uphold SOPs and the Sequence of Service
• Build rapport with existing clients and prospective clients to help create new function business
• Resolve guest complaints immediately and keep the department compliant with Health and Safety, fire and hygiene requirements

What You'll Bring

• Hands-on experience supervising banquet, conference and events operations
• Knowledge of hotel and outlet capacities and room set-ups
• The ability to set functions accurately to BEOs and confirm equipment hire before each event
• Skills in rostering in line with company policy and using the team well in quiet periods
• Accuracy with billing in line with financial policies
• A guest-first approach, with empathy for the guest's point of view
• A commitment to food safety, cleanliness and impeccable grooming standards
• A collaborative approach to working with other hotel teams to make the most of available resources

How You Work

• Hands-on and non-hierarchical: leads from the front.
• Resilient and solutions-focused: stays calm, moves fast.
• Growth mindset: learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.

• 50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel and entertainment network.
• Paid parental leave; community and volunteering opportunities.

We welcome applicants from all backgrounds and review applications as they come in, so don't wait! We can't wait to see the places your career will go with EVT.