Event Sales Executive

Hyatt Hotels Corporation; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

12 complimentary nights

Discounted associate rates

Rewards programs

Learning & development

Uniform provided

Discounted parking

Global career opportunities

Job summary

Hyatt Regency Sydney is seeking an Event Sales Executive to maximise revenue across the event market, including conferences, social and catering. Working with the Senior Event Sales Manager, you will build relationships, make daily sales calls and convert leads into bookings while delivering exceptional client service.

This full‑time onsite role in Sydney requires strong organisational skills, a track record in hotel or events sales, and the ability to upsell catering and wedding packages.

Qualifications

• Experience in a similar sales-based role in the Hotel or Events industry is preferred.
• Background in food & beverage events and catering is desirable.
• Strong customer service focus and relationship building.

Responsibilities

• Manage an agreed portfolio of accounts through reactive sales activities such as calls and face-to-face meetings.
• Qualify and quote new events, upsell catering & convert leads to bookings.
• Prepare personalised submissions for enquiries and adhere to 24-hour turnaround.
• Handle catering, social and weddings administration, proposals, contracts and deposits within set timeframes.
• Participate in promotional activities and maintain the Envision booking system.
• Prospect previous and potential clients to secure future bookings and hit targets set by management.

Skills

Relationship building

Sales calls

Customer service

Communication skills

Time management

Tools

Opera PMS

Envision

Job description

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\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

At Hyatt, there’s a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you’ll discover a career you didn’t know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

Recently recognised as #2 ranked meeting and events hotel in Asia Pacific by Cvent, we have an exciting opportunity for an Event Sales Executive to join our team.

Located adjacent to Darling Harbour in Sydney's Central Business District, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveler. Our property boasts 878 guestrooms, multiple dining experiences and event spaces.

Benefits for working with Hyatt Include:

• After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
• Discounted accommodation for associates as well as friend and family
• Rewards and recognition programs
• Learning and development opportunities
• Fully laundered uniform
• Discounted city parking
• The opportunity to join an international group with endless career opportunities

The Role:

Working closely with our Senior Event Sales Manager, you will be responsible for maximising total revenue potential across the event market segment which includes day conferences, social and short lead events. A strong focus will be placed on relationship building, daily sales calls with successful conversion, repeat business for existing clients and generating the acquisition of future business. You will ensure that a high level of client service is maintained throughout all aspects of the booking process, which fall within the hotel’s policies, procedures and brand standards.

Responsibilities Include:

• To manage an agreed allocated portfolio of accounts, through reactive sales activities such as phone calls and face-to-face meetings/site visits
• To qualify and quote new events, demonstrating confidence with upselling and converting catering revenue
• To prepare personalised submissions for all enquiries and leads and adhering to our 24-hour turnaround policy
• Manage the day-to-day administration of catering, social and weddings, including creating and sending proposals, contracts, and collecting deposit payments all within a set time frame – and following up accordingly
• To participate in promotional and entertainment activities as required
• To maintain Envision booking system, trace and then prospect both previous clients and potential clients to secure bookings for future events.
• To achieve established targets and goals as set by the Director of Event Sales & Planning

Our Ideal Candidate will possess:

• Experience in a similar sales-based role in the Hotel or Events industry - preferred
• Background in food & beverage events and catering –desirable
• Strong customer service focus and relationship building
• Experience using Opera PMS and Envision is desired
• Excellent organisational and time management skills
• Exceptional verbal and written communication skills
• Pride in personal presentation and grooming
• Goal driven and motivated to exceed targets
• Passion for the Events industry and desire to develop a career within the Sales environment
• Full Australian working rights and the availability to work full-time onsite Monday to Friday