Event Operation Supervisor

Catering HQ Group; Sydney; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Lunch on shift

Coffee discounts

Training opportunities

Job summary

Catering HQ is seeking an Event Operations Supervisor to help run functions and events at the Brighton Lakes Golf Club. This is a fantastic opportunity to join our talented and passionate team and contribute to high‑quality, smooth running events.

You will lead a team to execute a variety of events, coordinate setup to pack down, and ensure excellent guest experiences. We offer staff perks like lunch on shift, coffee discounts, and ongoing training opportunities.

Qualifications

• Minimum 1 year in a similar role.
• Excellent supervisory and leadership skills.
• Exposure to rostering and people development.
• Strong customer service focus.
• Professional, upbeat and friendly personality.
• Attention to detail and presentation standards.
• Positive and flexible attitude.
• Strong people management skills.

Responsibilities

• Communicate with co-workers and management to solve problems and improve quality and service.
• Work with the team to execute a variety of functions and events for our customers.
• Understand and anticipate customer needs and aim to exceed these requirements.
• Provide exceptional quality, consistent service throughout the event.
• Assist in reaching business goals and objectives as set out by management.
• Lead the team to work efficiently, ensuring perfect execution of the event from set up to pack down.

Skills

Leadership

Customer Service

Roster Management

People Development

Attention to Detail

Job description

Catering HQ is seeking an Event Operations Supervisor to help run functions and events at the amazing venue Brighton Lakes Golf Club. This is a fantastic opportunity to join our talented and passionate team.

WHY JOIN US?

• Lunch on us while on shift
• Discount on Coffee while on shift
• Discounts from our suppliers such as Vittoria Coffee
• Internal and external training opportunities

THE BRAND

Catering HQ is a family run company that was established in 1996. We currently have 20 fabulous venues across Sydney and Melbourne.We believe in striving for excellence at all times and pride ourselves on having an experienced and dedicated team who love their work and their work environment.Your primary responsibility is the execution of high quality, smooth running events which exceed client expectations.

DUTIES & RESPONSIBILITIES

• Communicate with co-workers and management to solve problems and improve quality and service
• Work with the team to execute a variety of functions and events for our customers
• Understand and anticipate customer needs and aim to exceed these requirements
• Provide exceptional quality, consistent service throughout the event
• Assist in reaching business goals and objectives as set out by management
• Lead the team to work efficiently, ensuring perfect execution of the event from set up to pack down

KEY QUALITIES:

• Must have a minimum of 1 years’ experience a similar role
• Excellent supportive and leadership skill set
• Exposure to rostering and people development
• Have a strong customer service focus
• Professional, upbeat and friendly personality
• Exceptional attention to detail
• Positive and flexible attitude
• Highest level of presentation and grooming standards
• Fantastic people management skills and professional nature

The team at Catering HQ work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.