Function Wait Staff

Catering HQ Group; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Lunch on shift

Coffee discount during shift

Supplier discounts

Training opportunities

Job summary

Catering HQ is seeking a proactive Function Wait Staff to join our team at Castle Hill RSL on a casual basis during peak season. You will assist with function service, setup, and packing down, delivering friendly, high-quality service to guests.

We offer opportunities for career progression, training, and a supportive team environment, with lunch and coffee discounts during shifts and supplier discounts. Shortlisted candidates will be contacted.

Qualifications

• Experience in a similar role is ideal.
• Strong customer service focus.
• Ability to engage with guests and build rapport.

Responsibilities

• Communicate with co-workers and management to solve problems and improve quality and service
• Assist in the setting up, serving and packing down the function and events
• Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items
• Understand and anticipate customer needs and aim to exceed these requirements
• Provide exceptional quality, consistent service to our guests
• Assist in reaching business goals and objectives as set out by management
• Provide professional and seamless sequence of service during our events

Skills

Customer service

Communication

Teamwork

Attention to detail

Professional appearance

Job description

Catering HQ is looking for a proactive Function Wait Staff to join our dedicated team Castle Hill RSL on a casual basis during our peak season. Function service and set up. We provide great opportunities and career progression.

THE BRAND

Catering HQ is a family run company that was established in 1996. We currently have 20 fabulous venues across Sydney and beyond. We believe in striving for excellence at all times and pride ourselves on having an experienced and dedicated team who love their work and their work environment. At Catering HQ we are always looking to adapt to evolving market trends for our restaurants, cafés and events. This allows our menus and décor to be fresh, interesting and inviting to our guests. We are known for delivering high quality meals and exceptional customer service.

DUTIES & RESPONSIBILITIES

• Communicate with co-workers and management to solve problems and improve quality and service
• Assist in the setting up, serving and packing down the function and events
• Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items
• Understand and anticipate customer needs and aim to exceed these requirements
• Provide exceptional quality, consistent service to our guests
• Assist in reaching business goals and objectives as set out by management
• Provide professional and seamless sequence of service during our events

KEY QUALITIES

• Experience in a similar role is ideal
• Have a strong customer service focus
• Professional, upbeat and friendly personality
• Exceptional attention to detail
• Positive and flexible attitude
• Highest level of presentation and grooming standards
• Confidence to take charge and own the result, yet humble enough to listen and learn
• Honest and results focused - able to give and receive genuine feedback and take action as needed
• Innovative - proven experience of genuinely implementing new ideas
• Able to follow manual handling procedures correctly

WHY JOIN US

• Lunch on us while on shift
• Discount on Coffee while on shift
• Discounts from our suppliers such as Vittoria Coffee
• Internal and external training opportunities

The team at Catering HQ work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future – for our customers and for each other.

Only shortlisted candidates will be contacted.