Event Floor Manager - Onsite Ops & Guest Experience

Sydney Showground; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Free onsite parking

Salary packaging options

Salary protection insurance

Novated lease options

Generous Employee Assistance Program

Job summary

Sydney Showground is seeking a proactive Floor Manager to coordinate and oversee successful event delivery across our world-class venue precinct in Sydney. You will be the primary on-site contact for clients during events, ensuring presentation standards, safety and service delivery are met, while working with contractors, event staff and internal teams.

The role requires flexibility to work evenings, weekends and public holidays, with a focus on delivering outstanding event experiences for

Qualifications

• Strong verbal and written communication skills.
• Proven customer service and stakeholder management skills.
• Solid understanding of Workplace Health and Safety requirements.

Responsibilities

• Coordinate venue operations including setup, crowd management, ticketing and patron movement.
• Act as the primary on-site contact for clients during events to ensure requirements are met.
• Identify and resolve operational issues and ensure services are delivered safely and efficiently.
• Support WHS standards and risk management for event delivery.

Skills

Communication

Customer service

Event operations

Problem solving

Stakeholder management

MS Office

Education

Venue/Event Management degree

Equivalent industry experience

Tools

Momentus (Ungerboeck)

Job description

Sydney Showground is seeking a proactive Floor Manager to coordinate and oversee successful event delivery across our world-class venue precinct in Sydney. You will be the primary on-site contact for clients during events, ensuring presentation standards, safety and service delivery are met, while working with contractors, event staff and internal teams.

The role requires flexibility to work evenings, weekends and public holidays, with a focus on delivering outstanding event experiences for