Evening Health Information & Records Specialist

Victorian Government; Melbourne; On-site; AUD 51,000 - 69,000; Full time

Benefits offered by this job

Salary packaging

Wellbeing program

Onsite childcare

Mentoring and career development

Public transport access

Job summary

Austin Health is seeking a Health Information Services Clerk in Melbourne to collate, prepare and scan patient information for care teams. You will interact with internal departments and external parties, releasing information in line with policies.

You'll support patient care by maintaining systems, handling FOI requests, and assisting with transcription services. Weekend hours may be available and travel to campuses is required.

Qualifications

• Experience in healthcare administration
• Commitment to following procedures to ensure consistency in work practices
• Proven problem-solving skills and a commitment to ongoing improvement
• Entry level knowledge of computer products including Microsoft Office Suite (e.g., Word, Excel, and Outlook)
• Understanding of the importance of confidentiality
• Demonstrated ability in providing customer service
• Motivation, flexibility, initiative, professionalism, and reliability

Responsibilities

• Releasing of patient information
• Reception services
• Maintaining our patient administration system and medical record systems
• Preparing and scanning paper patient information
• Uploading information to receive in electronic format
• Quality checking processes and identifying process improvement
• Assisting with Freedom of Information Requests and / or Transcription Services

Skills

Microsoft Office

Customer service

Problem solving

Confidentiality

Prioritization

Organisational skills

Healthcare administration

Job description

Austin Health is seeking a Health Information Services Clerk in Melbourne to collate, prepare and scan patient information for care teams. You will interact with internal departments and external parties, releasing information in line with policies.

You'll support patient care by maintaining systems, handling FOI requests, and assisting with transcription services. Weekend hours may be available and travel to campuses is required.