Evening F&B Supervisor: Lead, Train & Delight Guests

Hotel Grand Chancellor; Melbourne; On-site; AUD 60,000 - 78,000; Full time

Job summary

Hotel Grand Chancellor in Melbourne is seeking an experienced Evenings Food & Beverage Supervisor to coordinate daily F&B operations across banquets, breakfast, restaurant and room service. You will lead and inspire the F&B team with hands-on leadership and strong organisational skills.

Ideally you bring 2+ years in F&B leadership, current RSA, and a passion for delivering excellent service while driving continuous improvement in a busy hotel environment.

Qualifications

• Food and Beverage experience
• Strong beverage knowledge – cocktails, wine, spirits, and bar trends
• Sound knowledge of multi outlet operations
• Proven experience in leading and coaching a team to achieve successful outcomes
• Proven experience in training and upskilling team members
• Ability to follow policies and procedures and identify improvements and gaps
• A positive, flexible, team player attitude to build positive relationships
• Ability to handle customer complaints and grievances in a positive, efficient, and considerate manner.
• Most importantly, love what you do

Skills

Food & Beverage experience

Strong beverage knowledge

Multi-outlet operations

Leadership and coaching

Training and upskilling

Policy compliance and gaps

Positive, flexible team player

Customer complaint handling

Job description

Hotel Grand Chancellor in Melbourne is seeking an experienced Evenings Food & Beverage Supervisor to coordinate daily F&B operations across banquets, breakfast, restaurant and room service. You will lead and inspire the F&B team with hands-on leadership and strong organisational skills.

Ideally you bring 2+ years in F&B leadership, current RSA, and a passion for delivering excellent service while driving continuous improvement in a busy hotel environment.