Evening Food & Beverage Supervisor

Hotel Grand Chancellor; Melbourne; On-site; AUD 60,000 - 78,000; Full time

Job summary

Hotel Grand Chancellor in Melbourne is seeking an experienced Evenings Food & Beverage Supervisor to coordinate daily F&B operations across banquets, breakfast, restaurant and room service. You will lead and inspire the F&B team with hands-on leadership and strong organisational skills.

Ideally you bring 2+ years in F&B leadership, current RSA, and a passion for delivering excellent service while driving continuous improvement in a busy hotel environment.

Qualifications

• Food and Beverage experience
• Strong beverage knowledge – cocktails, wine, spirits, and bar trends
• Sound knowledge of multi outlet operations
• Proven experience in leading and coaching a team to achieve successful outcomes
• Proven experience in training and upskilling team members
• Ability to follow policies and procedures and identify improvements and gaps
• A positive, flexible, team player attitude to build positive relationships
• Ability to handle customer complaints and grievances in a positive, efficient, and considerate manner.
• Most importantly, love what you do

Skills

Food & Beverage experience

Strong beverage knowledge

Multi-outlet operations

Leadership and coaching

Training and upskilling

Policy compliance and gaps

Positive, flexible team player

Customer complaint handling

Job description

We are currently seeking an experienced Evenings Food & Beverage Supervisor. Someone who will be accountable for a variety of responsibilities including coordinating the department’s daily activities by leading and inspiring the F&B team. The F&B Supervisor will have a hands-on approach and utilise their organisational skills and knowledge to assist the F&B Manager in the smooth running of our F&B outlets including banquets, breakfast, restaurant, and room service.

This opportunity is for a fun, motivated, energetic, driven, and reliable individual who has proven leadership qualities, in return we will provide ongoing training and development to support your hotel management career progression.

About you...

You need to be energetic, proactive, motivated and have sound organisational skills with the ability to prioritise. You will need to have confidence in decision making, ability to use your initiative and think outside the box. You will have a strong passion for providing an excellent standard of service and ensure you lead your team to perform at the equivalent high standards.

To succeed in this position, you will need to meet the following criteria:

Food and Beverage experience

Strong beverage knowledge – cocktails, wine, spirits, and bar trends

Sound knowledge of multi outlet operations

Proven experience in leading and coaching a team to achieve successful outcomes

Proven experience in training and upskilling team members

Ability to follow policies and procedures and identify improvements and gaps

A positive, flexible, team player attitude to build positive relationships

Ability to handle customer complaints and grievances in a positive, efficient, and considerate manner.

Most importantly, love what you do

Other Requirements

Excellent communication skills both written and verbal

Minimum 2 year of Food & Beverage experience in a team leader or supervisor role

Hold a current Responsible Service of Alcohol

Next Steps...

We offer a fun, supportive and rewarding workplace with great benefits. At Hotel Grand Chancellor we truly value our team and their contributions. For the right person we are offering this role on a permanent full-time basis. Please note that you will need to be available to work a flexible roster including days, nights, weekends, and public holidays over a 7 day rotating roster and must have full Australian working rights.

All applications will be treated with the highest confidentiality.