EV Parts & Warranty Specialist

Harmony Auto; Noosa Shire; On-site; AUD 70,000 - 90,000; Full time

Job summary

Harmony Auto, including BYD Noosa flagship store in Queensland, seeks a Parts Interpreter / Warranty to ensure smooth parts and warranty operations. You will coordinate with internal teams, suppliers and customers, maintaining accuracy and efficiency in daily activities.

The role requires automotive background, strong communication, and the ability to manage inventory, warranties and related documentation. Candidates must be eligible to work in Australia and have a valid driver’s license.

Qualifications

• Automotive degree or higher required.
• 2+ years in automotive repair services or related industries.
• Experience in automotive service, parts, or warranty operations preferred.
• Strong customer communication and documentation accuracy required.
• Ability to manage client relationships and support workshop operations.

Responsibilities

• Manage BO, SO, FO ordering and tracking.
• Oversee daily inbound/outbound parts operations and end-of-day inventory tasks.
• Use EPC (Electronic Parts Catalog) and maintain dealer computer systems.
• Investigate and resolve inventory inconsistencies.
• Conduct monthly inventory counts with finance and report results.
• Inspect inventory, shipping, and receiving areas weekly.
• Track ordered parts and manage external products.
• Handle other tasks assigned by department leaders.

Skills

Computer skills

Communication

Analysis

Organization

Training

Driver's license

Customer service

Education

Automotive degree or higher

Tools

EPC

Dealer systems

Job description

Harmony Auto, including BYD Noosa flagship store in Queensland, seeks a Parts Interpreter / Warranty to ensure smooth parts and warranty operations. You will coordinate with internal teams, suppliers and customers, maintaining accuracy and efficiency in daily activities.

The role requires automotive background, strong communication, and the ability to manage inventory, warranties and related documentation. Candidates must be eligible to work in Australia and have a valid driver’s license.