EV Parts & Warranty Specialist

Harmony Auto; Gympie Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Harmony Auto, including BYD Gympie, is seeking a Parts Interpreter / Warranty specialist to support the dealership's parts and warranty workflows in Australia. You will coordinate parts orders, manage inventory checks, and ensure accurate warranty documentation across internal teams and external partners.

The role requires automotive knowledge, strong communication, and attention to detail. You will interact with service staff, finance, and suppliers to maintain smooth workshop operations on

Qualifications

• Must have automotive knowledge and familiarity with parts processes.
• Excellent written and verbal communication for sales and workshop coordination.
• Strong organizational skills with attention to detail and documentation accuracy.
• Valid driver’s license required.
• Ability to handle customer complaints professionally.

Responsibilities

• Manage BO, SO, FO ordering and tracking.
• Oversee daily inbound/outbound parts operations and end-of-day inventory tasks.
• Use EPC and maintain dealer computer systems.
• Investigate and resolve inventory inconsistencies.
• Conduct monthly inventory counts with finance and report results.
• Inspect inventory, shipping, and receiving areas weekly.
• Track ordered parts and manage external products.
• Handle other tasks assigned by superiors.

Skills

Computer literacy

Communication skills

Analytical skills

Driver's license

Customer service

Education

Automotive-related degree or above

Tools

EPC (Electronic Parts Catalog)

Job description

Harmony Auto, including BYD Gympie, is seeking a Parts Interpreter / Warranty specialist to support the dealership's parts and warranty workflows in Australia. You will coordinate parts orders, manage inventory checks, and ensure accurate warranty documentation across internal teams and external partners.

The role requires automotive knowledge, strong communication, and attention to detail. You will interact with service staff, finance, and suppliers to maintain smooth workshop operations on