ESM Learning Designer & Adoption Engineer

XPT Software

Sydney

On-site

AUD 90,000 - 130,000

Full time

7 days ago

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Job summary

XPT Software is seeking an ESM Learning Developer to design, develop, and maintain learning solutions that enable Enterprise Service Management adoption. You will collaborate with SMEs, Change Team, project teams, and business stakeholders to create engaging training materials and capability uplift initiatives that drive user adoption and business readiness.

The role requires strong instructional design, adult learning expertise, and experience with SAP Enable Now, LMS, and Microsoft 365 tools.

Qualifications

Experience with SAP Enable Now for learning content development.
Strong instructional design and adult learning knowledge.
Proficiency in Microsoft 365 tools and Learning Management Systems (LMS).
Excellent stakeholder engagement, communication, and content development skills.
Desirable knowledge of Clipchamp, WalkMe Learning or other digital learning/video tools.

Responsibilities

Understand Learning Needs Analysis (LNA) and validate capability gaps.
Develop eLearning, simulations, product videos (with voice over), QRGs, work instructions, and facilitator guides.
Design role-based learning pathways and training plans.
Support Train-the-Trainer, UAT, go-live, and post-go-live learning activities.
Collaborate with business stakeholders and SMEs to validate learning content.
Maintain and continuously improve learning assets and knowledge resources.