ERP Transformation L&D Specialist

MAYDAY Recruitment Group; Victoria; On-site; AUD 70,000 - 90,000; Full time

Job summary

MAYDAY Recruitment Group is seeking a hands-on Learning & Development Officer to support an ERP transformation in a major local government program in Australia. You will design and deliver learning for approximately 900 employees, spanning instructional design, eLearning, facilitation, and hypercare.

You will work across the full learning lifecycle, collaborating with experts to validate content, publish materials in LearnUpon, and co-facilitate training sessions while localising content to

Qualifications

• Experience in Learning & Development, instructional design, training or learning delivery.
• Experience designing and developing engaging learning content across multiple formats.
• Hands-on experience with Articulate Rise.
• Experience developing SCORM/eLearning content and working with an LMS.
• Strong facilitation and presentation skills.
• Experience developing QRGs, instructional videos, facilitator guides and other learning resources.
• Experience supporting an ERP, technology implementation or organisational transformation.

Responsibilities

• Participate in Training Needs Analysis workshops and identify learner requirements across multiple functional areas.
• Develop role-based learning journeys, learning materials and training resources.
• Design and build eLearning using Articulate Rise, including SCORM content for LearnUpon.
• Create Quick Reference Guides, instructional videos, instructor-led materials, pre-work and knowledge checks.
• Localise TechnologyOne learning content to reflect organisational processes and ways of working.
• Work closely with Subject Matter Experts to validate content and minimise rework.
• Support the publishing and maintenance of learning content across LearnUpon and the intranet.
• Co-facilitate and independently deliver instructor-led and flipped classroom training.
• Support train-the-trainer, manager activation and capability-building sessions.
• Deliver hypercare drop-ins, targeted clinics and refresher sessions following go-live.

Skills

L&D experience

Instructional design

Facilitation

Content development

Articulate Rise

SCORM/eLearning

LMS experience

ERP/Transformation

Training needs analysis

Hypercare support

Tools

Articulate Rise

LearnUpon LMS

Job description

MAYDAY Recruitment Group is seeking a hands-on Learning & Development Officer to support an ERP transformation in a major local government program in Australia. You will design and deliver learning for approximately 900 employees, spanning instructional design, eLearning, facilitation, and hypercare.

You will work across the full learning lifecycle, collaborating with experts to validate content, publish materials in LearnUpon, and co-facilitate training sessions while localising content to