ERP Process Trainer & Documentation Specialist

Shadforths Civil Contractors; Sunshine Coast Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Shadforths Civil Contractors is seeking an organised ERP trainer to join our team on a flexible part- time/full-time basis on the Sunshine Coast. The role focuses on documenting ERP processes, creating practical training resources, and delivering engaging training sessions to staff across departments.

You will translate business processes into clear guidance, support onboarding, and help staff confidently use our ERP system.

Qualifications

• Experience creating clear ERP documentation.
• Ability to translate complex processes into simple, actionable instructions.
• Strong written communication and training delivery skills.
• Excellent organisational skills and attention to detail.
• Ability to work collaboratively with multiple teams.

Responsibilities

• Develop, review and maintain clear ERP process documentation, procedures and work instructions.
• Create training materials, guides and resources to support staff in using the ERP system.
• Deliver one-on-one and small-group training sessions to staff across teams.
• Identify opportunities to improve existing processes and streamline workflows.
• Work with the ERP team and stakeholders to document best practices.
• Support onboarding and ongoing development of ERP users.
• Provide practical guidance and troubleshooting support to staff navigating ERP processes.
• Encourage consistent processes and effective ERP usage across the organisation.

Skills

Training delivery

Process improvement

Written communication

Organisational skills

Stakeholder collaboration

Tools

ERP system

Job description

Shadforths Civil Contractors is seeking an organised ERP trainer to join our team on a flexible part- time/full-time basis on the Sunshine Coast. The role focuses on documenting ERP processes, creating practical training resources, and delivering engaging training sessions to staff across departments.

You will translate business processes into clear guidance, support onboarding, and help staff confidently use our ERP system.