ERP Change & Adoption Lead for Dayforce & D365 Rollout

McNab; Brisbane; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Birthday leave

Parental leave

Fitness subsidy

Wellbeing support

Career growth

Social club events

Employee discounts

Uniform allowance

Job summary

McNab is seeking a Change & Adoption Specialist to lead the people side of the Dayforce and Microsoft Dynamics 365 Finance & Operations rollout. You’ll own the change planning, communications, stakeholder engagement, training, adoption and benefits tracking, so our people are ready, confident and supported to work in new ways.

This is a full-time, maximum-term contract of up to two years, covering implementation, go-live and transition to business as usual.

Qualifications

• Extensive change management experience on complex enterprise technology implementations.
• Capability across change impact assessments, readiness planning, communications, training needs analysis, designing and delivering training, adoption and benefits tracking.
• Ability to engage geographically dispersed frontline and blue-collar workforces and communicate with site teams to executives.
• Strong analytical and commercial skills, including tracking adoption and linking change outcomes to business value.
• Confidence coaching leaders, building super-user networks and collaborating with implementation partners.

Responsibilities

• Develop and manage the change, communications, engagement, training and adoption plan across both programs, aligning activity with delivery milestones and business priorities.
• Identify how changes affect different teams and roles, assess readiness and risks, and work with business leaders to address gaps before go-live.
• Deliver clear, practical communications, role-based training and learning resources that help office-based, site-based and geographically dispersed teams understand and adopt new ways of working.
• Support all impact stakeholders with the tools, guidance and confidence to manage the change, address concerns and reinforce adoption.
• Measure readiness, adoption and business benefits, identify areas requiring intervention, and coordinate go-live support, hypercare and the transition to business-as-usual ownership.

Skills

Change management

Stakeholder management

Training design

Communications planning

Adoption tracking

Coaching leaders

Education

Change management certification

Job description

McNab is seeking a Change & Adoption Specialist to lead the people side of the Dayforce and Microsoft Dynamics 365 Finance & Operations rollout. You’ll own the change planning, communications, stakeholder engagement, training, adoption and benefits tracking, so our people are ready, confident and supported to work in new ways.

This is a full-time, maximum-term contract of up to two years, covering implementation, go-live and transition to business as usual.