Change & Adoption Specialist

McNab; Brisbane; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Birthday leave

Parental leave

Fitness subsidy

Wellbeing support

Career growth

Social club events

Employee discounts

Uniform allowance

Job summary

McNab is seeking a Change & Adoption Specialist to lead the people side of the Dayforce and Microsoft Dynamics 365 Finance & Operations rollout. You’ll own the change planning, communications, stakeholder engagement, training, adoption and benefits tracking, so our people are ready, confident and supported to work in new ways.

This is a full-time, maximum-term contract of up to two years, covering implementation, go-live and transition to business as usual.

Qualifications

• Extensive change management experience on complex enterprise technology implementations.
• Capability across change impact assessments, readiness planning, communications, training needs analysis, designing and delivering training, adoption and benefits tracking.
• Ability to engage geographically dispersed frontline and blue-collar workforces and communicate with site teams to executives.
• Strong analytical and commercial skills, including tracking adoption and linking change outcomes to business value.
• Confidence coaching leaders, building super-user networks and collaborating with implementation partners.

Responsibilities

• Develop and manage the change, communications, engagement, training and adoption plan across both programs, aligning activity with delivery milestones and business priorities.
• Identify how changes affect different teams and roles, assess readiness and risks, and work with business leaders to address gaps before go-live.
• Deliver clear, practical communications, role-based training and learning resources that help office-based, site-based and geographically dispersed teams understand and adopt new ways of working.
• Support all impact stakeholders with the tools, guidance and confidence to manage the change, address concerns and reinforce adoption.
• Measure readiness, adoption and business benefits, identify areas requiring intervention, and coordinate go-live support, hypercare and the transition to business-as-usual ownership.

Skills

Change management

Stakeholder management

Training design

Communications planning

Adoption tracking

Coaching leaders

Education

Change management certification

Job description

We genuinely care. We make it easy. We deliver certainty.
Do you take pride in your work, care about others and want to make a difference? At McNab, your contribution matters. Join a team that backs each other, supports your growth and gives you opportunities to challenge yourself, develop your skills and be part of something bigger. Together, we're not just building great projects – we're building great futures.

About the role
As our Change & Adoption Specialist, reporting to the Technology Program Manager, you’ll lead the people side of McNab’s Dayforce and Microsoft Dynamics 365 Finance & Operations rollout – one of our most significant technology programs. You’ll own the change planning, communications, stakeholder engagement, training, adoption and benefits tracking, so our people are ready, confident and supported to work in new ways. You’ll be part of a collaborative Technology Services team, working alongside an experienced implementation partner, with access to innovative tools to plan, track and deliver change.

This is a full-time, maximum-term contract of up to two years, covering implementation, go-live and transition to business as usual.

What you’ll be doing

• Develop and manage the change, communications, engagement, training and adoption plan across both programs, aligning activity with delivery milestones and business priorities
• Identify how changes affect different teams and roles, assess readiness and risks, and work with business leaders to address gaps before go-live
• Deliver clear, practical communications, role-based training and learning resources that help office-based, site-based and geographically dispersed teams understand and adopt new ways of working
• Support all impact stakeholders with the tools, guidance and confidence to manage the change, address concerns and reinforce adoption
• Measure readiness, adoption and business benefits, identify areas requiring intervention, and coordinate go-live support, hypercare and the transition to business-as-usual ownership
  
  

You’ll bring

• Extensive change management experience on complex enterprise technology implementations through go-live, hypercare and business as usual, operating within a fast paced environment
• Demonstrated capability across complex programs in change impact assessments, stakeholder management, readiness planning, communications, training needs analysis, designing and delivering training and support resources, adoption and benefits tracking
• Ability to engage geographically dispersed, frontline & blue-collar workforces and communicating effectively with everyone from site teams to executives
• Strong analytical and commercial skills, including tracking adoption and business benefits, interpreting data, identifying risks and linking change outcomes to business value
• Confidence coaching leaders, building super-user networks and collaborating with implementation partners, supported by a recognised change management qualification or accreditation
  
  

McNab benefits

• Leave benefits – Enjoy birthday leave, paid parental leave and the option to purchase additional annual leave.
• Health & fitness – Access an annual fitness subsidy, discounted Fitness Passport membership and free group fitness sessions.
• Employee Assistance Program – Access free, confidential counselling and wellbeing support for you and your family.
• Career growth and development – Build your skills, take on new challenges and explore opportunities across our diverse business.
• Social connection – Connect with colleagues through social club events and team activities.
• Employee discounts and banking benefits – Access exclusive savings across 1,000+ brands, plus CommBank workplace banking benefits.
• Service recognition and referral rewards – Be recognised for service milestones and earn rewards for successful employee referrals.
• Uniform allowance – Receive a $350 per year uniform allowance

About McNab
McNab is one of Australia’s largest Construction, Development and Property groups, with annual turnover exceeding $1 billion. Despite our growth, we’ve held onto our small company DNA, built on genuine care for our people, customers and partners.

With property development, building product manufacturing and a range of aligned businesses, McNab offers opportunities to contribute to a diverse, growing group and develop your career beyond traditional construction roles.

If you enjoy solving complex system challenges, improving business processes and helping people get the most from technology, we’d love to hear from you. Apply today.