Equipment Operations Coordinator: Service & Logistics

Brooks Hire; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Job summary

Brooks Equipment in Oxley, Queensland, is seeking an organised administrator to join our expanding team. Based in Oxley, you will support service coordination, purchasing, invoicing and logistics across our equipment business.

You’ll work with customers, contractors and internal teams to coordinate activities and maintain accurate records. This hands-on role involves raising POs, managing invoices, scheduling services, and processing orders, with a focus on accuracy and timely delivery.

Qualifications

• Previous experience in administration, service coordination, operations support or a similar role.
• Strong organisational skills and excellent attention to detail.
• Confidence managing purchase orders, invoices, work orders and general documentation.
• Strong communication skills and the ability to liaise professionally with customers, contractors, suppliers and internal teams.
• The ability to prioritise tasks, meet deadlines and manage competing demands.
• Sound computer skills, including Microsoft Outlook, Word and Excel.
• A proactive, solutions-focused approach and the ability to work both independently and as part of a team.
• Experience in construction equipment, machinery, automotive, parts, service or a similar industry will be highly regarded.

Responsibilities

• Raising purchase orders (POs) and receipting delivery dockets against purchase orders.
• Responding to contractor queries regarding outstanding or unpaid invoices.
• Scheduling services and repairs for retail and internal customers.
• Liaising with external suppliers to order equipment attachments, parts and additional items.
• Processing sales orders into work orders, ensuring all required build specifications are accurately captured.
• Invoicing work orders and sales orders, ensuring all build costs are identified and correctly allocated to each job.
• Completing end-of-month invoicing for machinery sales.
• Processing equipment receival and dispatch paperwork for machinery and attachments entering or leaving the branch.
• Quoting, picking, packing and dispatching service and parts orders.
• Processing customer payments for parts and service orders.
• Maintaining accurate documentation and supporting efficient day-to-day branch operations.

Skills

Service coordination

Operations support

Attention to detail

Customer communication

Tools

Microsoft Outlook

Word

Excel

Job description

Brooks Equipment in Oxley, Queensland, is seeking an organised administrator to join our expanding team. Based in Oxley, you will support service coordination, purchasing, invoicing and logistics across our equipment business.

You’ll work with customers, contractors and internal teams to coordinate activities and maintain accurate records. This hands-on role involves raising POs, managing invoices, scheduling services, and processing orders, with a focus on accuracy and timely delivery.