Equipment Hire Admin & Operations Coordinator

Panelfab; Queensland; On-site; AUD 42,000 - 54,000; Full time

Job summary

Panelfab is seeking an organised office admin assistant to support a busy equipment rental team. You will coordinate bookings, paperwork, invoicing and daily administration to ensure smooth operations.

The role requires strong attention to detail, excellent communication with customers and colleagues, and the ability to manage multiple priorities in a fast-paced environment. Training will cover rental, fleet and accounting software as needed.

Qualifications

• Highly organised with excellent attention to detail.
• Confident communicating with customers and colleagues.
• Comfortable working in a busy, fast-paced environment.
• Able to prioritise tasks and manage competing deadlines.
• Proactive, reliable and willing to take ownership of their work.
• Confident using Microsoft Office and computer-based business systems.
• Comfortable learning new rental, fleet or accounting software.
• Previous experience in equipment hire, construction, transport, logistics, automotive, trade services or a similar operational environment would be highly regarded.
• Experience with rental management, fleet systems, invoicing or accounts administration would also be advantageous, but is not essential for the right person.
• A stable position within an established and growing business.
• A supportive and practical team environment.
• Variety in your day-to-day work.
• Opportunities to develop your industry and administration skills.

Responsibilities

• Assist with administration of equipment hire bookings, extensions, returns and off-hires.
• Process hire contracts, delivery dockets, purchase orders and other rental documentation.
• Answer customer enquiries by phone, email and in person, providing friendly and professional service.
• Assist with equipment availability checks and coordinate bookings with the operations and yard teams.
• Coordinate and communicate delivery and collection requirements with drivers and customers.
• Enter and maintain accurate customer, equipment and rental information within company systems.
• Prepare and process invoices, credits and other billing documentation.
• Follow up outstanding paperwork, purchase orders and customer requirements.
• Assist with daily reconciliation and general branch administration.
• Liaise with service and workshop teams regarding equipment status, repairs and availability.

Skills

Customer service

Organisational skills

Attention to detail

Communication skills

Prioritisation

Tools

Microsoft Office

Job description

Panelfab is seeking an organised office admin assistant to support a busy equipment rental team. You will coordinate bookings, paperwork, invoicing and daily administration to ensure smooth operations.

The role requires strong attention to detail, excellent communication with customers and colleagues, and the ability to manage multiple priorities in a fast-paced environment. Training will cover rental, fleet and accounting software as needed.