Environmental Sample Services Coordinator

ALS Global; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Job summary

ALS Global in Brisbane seeks a Sample Services Officer to support environmental laboratory operations. This role combines client service, sample receipt, records management and routine sample collection runs across Southeast Queensland.

It is a full-time, permanent position based at our Stafford site with regular on-road work and a Monday–Friday schedule. Key tasks include greeting clients, receiving deliveries, coordinating couriers, registering samples, and ensuring timely, accurate handling

Qualifications

• Positive, responsive customer focus and quality service attitude with a professional approach.
• Driver’s licence is essential.
• Superior attention to detail and commitment to high-quality work.
• Ability to handle multiple concurrent requests efficiently and accurately.
• Understanding of laboratory safety and chemical hazards.
• Excellent communication, organisational and time management skills.
• Forklift licence is desirable but not essential.

Responsibilities

• Greet clients dropping off samples and receive deliveries/register client samples.
• Answer phone calls and emails promptly and professionally.
• Arrange couriers and prepare freight for dispatch.
• Collect samples across Southeast Queensland.
• Review/triage COCs and ensure timely distribution according to procedures.
• Maintain accurate records of shipments and storage.
• Manual handling up to 10 kg; operate forklift to load/unload cages.

Skills

Customer service

Attention to detail

Time management

Communication skills

Multitasking

Laboratory safety awareness

Tools

Forklift licence

Job description

ALS Global in Brisbane seeks a Sample Services Officer to support environmental laboratory operations. This role combines client service, sample receipt, records management and routine sample collection runs across Southeast Queensland.

It is a full-time, permanent position based at our Stafford site with regular on-road work and a Monday–Friday schedule. Key tasks include greeting clients, receiving deliveries, coordinating couriers, registering samples, and ensuring timely, accurate handling