Entry-Level Insurance Assistant: Full Training & Growth

Explore Potential; Mount Barker; Hybrid; AUD 45,000 - 65,000; Full time

Job summary

Elders Insurance Mount Barker is seeking an Account Executive – Insurance to join our growing team. You will support underwriting and claims, delivering end-to-end client service while building solid technical insurance knowledge.

No insurance experience is required—comprehensive onboarding and mentoring are provided. This role offers a genuine career pathway, stability, and a lifestyle location in the Adelaide Hills with flexible work options after training.

Qualifications

• Experience in customer service, call centres, administration, sales or client support.
• Strong communication and interpersonal skills.
• High attention to detail and strong organisational ability.
• Genuine willingness to learn and grow within the insurance industry.
• FSRA accreditation required or supported during training.

Responsibilities

• Deliver high-quality service across underwriting and claims.
• Respond to enquiries and elevate complex matters as needed.
• Manage quotes, renewals, endorsements, cancellations and policy changes.
• Maintain accurate client records from onboarding through renewal.
• Lodge and process claims within authority and liaise with suppliers.

Skills

Customer service

Call centres

Administration

Sales

Client support

Education

FSRA accreditation (Tier 1/2)

Tools

Salesforce CRM

Job description

Elders Insurance Mount Barker is seeking an Account Executive – Insurance to join our growing team. You will support underwriting and claims, delivering end-to-end client service while building solid technical insurance knowledge.

No insurance experience is required—comprehensive onboarding and mentoring are provided. This role offers a genuine career pathway, stability, and a lifestyle location in the Adelaide Hills with flexible work options after training.