Enterprise ServiceNow Architect: ITOM/ITAM/HRSD Lead

The HR Ally; Sydney; Sur place; AUD 150 000 - 190 000; Plein temps

Résumé du poste

The HR Ally is seeking an experienced ServiceNow Technical Architect in NSW to lead enterprise-level design and implementation. You will drive ITOM, ITAM, and HRSD solutions, shaping architecture, configurations, and integrations across the platform.

You will guide technical teams, enforce best practices, and collaborate with stakeholders to resolve complex platform issues. A strong hands-on background and leadership are essential for this role.

Qualifications

• 10+ years of IT experience with strong ServiceNow expertise.
• Proven experience as a ServiceNow Technical Architect / Solution Architect.
• Strong hands-on expertise in ITOM, ITAM, and HRSD.
• Strong knowledge of ServiceNow architecture and platform capabilities.
• Experience with JavaScript, Business Rules, Script Includes, and Client Scripts.
• Expertise in REST/SOAP integrations, Integration Hub, and Flow Designer.
• Good understanding of CMDB, workflows, automation, and platform customisation.
• Strong technical leadership and stakeholder management skills.

Responsabilités

• Design scalable, secure, and enterprise-grade ServiceNow solutions.
• Provide technical leadership and architectural guidance.
• Lead solution design and implementation across ITOM, ITAM, and HRSD.
• Oversee ServiceNow configurations, scripting, workflows, and customisations.
• Design integrations using REST/SOAP APIs and Integration Hub.
• Manage CMDB architecture, service mapping, and platform governance.
• Ensure coding standards, security, performance, and best practices.
• Collaborate with stakeholders and technical teams.
• Review technical deliverables and resolve complex platform issues.

Connaissances

ServiceNow

ITOM

ITAM

HRSD

JavaScript

REST/SOAP

CMDB

Flow Designer

Leadership

Outils

Integration Hub

Flow Designer

Description du poste

The HR Ally is seeking an experienced ServiceNow Technical Architect in NSW to lead enterprise-level design and implementation. You will drive ITOM, ITAM, and HRSD solutions, shaping architecture, configurations, and integrations across the platform.

You will guide technical teams, enforce best practices, and collaborate with stakeholders to resolve complex platform issues. A strong hands-on background and leadership are essential for this role.