ServiceNow Architect for SME HR Tech Solutions

The HR Ally; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

The HR Ally in Sydney is hiring a ServiceNow Architect to design, implement, and optimize ServiceNow solutions that support our HR technology offerings for client SMEs. This full-time, on-site role leads architectural design, defines platform standards, and ensures scalable, secure configurations across modules.

Day-to-day work involves gathering requirements with stakeholders, translating business needs into technical designs, overseeing integrations with external systems, and guiding

Qualifications

• Strong ServiceNow Architecture and design skills for scalable, secure platforms.
• Hands-on development in ServiceNow: JavaScript, workflows, UI policies, business rules.
• Experience integrating ServiceNow with HRMS, ITSM, and business systems.
• PM skills to lead end-to-end implementations and coordinate teams.
• Knowledge of ITSM/HRSD best practices and governance.

Responsibilities

• Design, implement, and optimize ServiceNow solutions for HR offerings.
• Define platform standards and ensure secure configurations across modules.
• Collaborate with stakeholders to translate needs into technical designs.
• Oversee integrations with external systems and guide development teams.
• Review designs, manage releases, and contribute to roadmap governance.

Skills

ServiceNow Architecture

JavaScript

REST/SOAP APIs

ITSM/HRSD

Stakeholder management

Project leadership

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

ServiceNow

HRMS integration

Job description

The HR Ally in Sydney is hiring a ServiceNow Architect to design, implement, and optimize ServiceNow solutions that support our HR technology offerings for client SMEs. This full-time, on-site role leads architectural design, defines platform standards, and ensures scalable, secure configurations across modules.

Day-to-day work involves gathering requirements with stakeholders, translating business needs into technical designs, overseeing integrations with external systems, and guiding