Enterprise Service Manager | Govt Systems Analyst (NV1)
Softtest Pays Pty
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Job summary
Softtest Pays Pty is seeking an experienced Systems Analyst / Business Analyst to support government programs in Canberra. The role emphasizes facilitation, UAT, ITIL practices, stakeholder management, and effective use of JIRA and Visio to drive service improvements.
You will engage with Commonwealth agencies to translate complex requirements into actionable processes, coordinate testing, and lead collaborative workshops with cross-functional teams in a regulated environment.
Qualifications
- Experience facilitating workshops and stakeholder meetings.
- Experience with UAT and testing within large organisations.
- ITIL certification or equivalent IT service management background.
Skills
Tools
Job description
Softtest Pays Pty is seeking an experienced Systems Analyst / Business Analyst to support government programs in Canberra. The role emphasizes facilitation, UAT, ITIL practices, stakeholder management, and effective use of JIRA and Visio to drive service improvements.
You will engage with Commonwealth agencies to translate complex requirements into actionable processes, coordinate testing, and lead collaborative workshops with cross-functional teams in a regulated environment.
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