Enterprise Field Service Solutions Architect

Salesforce, Inc.; Sydney; Sur place; AUD 150 000 - 210 000; Plein temps

Résumé du poste

Salesforce Field Service is seeking a Field Service Product Specialist who will own the technical vision from discovery to deal close. You will partner with Account Executives to win complex enterprise deals by architecting transformative Field Service solutions using Salesforce Field Service, Agentforce, and related tech.

You will lead proof of concepts, demonstrate to C‑suite stakeholders, and drive post‑sale adoption metrics.

Qualifications

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture
• Deep expertise in Salesforce Field Service (FSL) including scheduling optimization, mobile capabilities and asset management configuration
• Experience with competing field service platforms (IFS, ServiceNow FSM, SAP Field Service, ServiceMax, Microsoft Dynamics 365 Field Service) will be considered in lieu of direct FSL experience
• Proven ability to architect and present end-to-end solution designs for complex deployments
• Experience leading technical discovery sessions and translating business requirements into solution architectures
• Strong executive presence for demos and technical recommendations to C-suite/VP audiences
• Demonstrated ability to manage technical due diligence and risk in complex deal cycles
• Familiarity with integration technologies (APIs, middleware, IoT) relevant to field service
• Willingness to travel 25–50%

Responsabilités

• Lead end-to-end technical sales motions from discovery to deal close
• Conduct executive-level product demonstrations to C-suite and VP stakeholders
• Lead technical design sessions and design Field Service workflows and architectures
• Build and execute hands-on proof of concepts leveraging Field Service, Agentforce, and scheduling capabilities
• Translate complex business requirements into solution architectures and roadmaps
• Drive customer adoption and usage growth post‑sale in partnership with Customer Success
• Develop technical champions within customer organizations and establish credibility with technical and executive stakeholders
• Partner cross-functionally with AEs, CSMs, Product, and Professional Services
• Provide competitive intelligence and positioning for Field Service landscape
• Travel to customer sites and events up to 25–50% of the time

Description du poste

Salesforce Field Service is seeking a Field Service Product Specialist who will own the technical vision from discovery to deal close. You will partner with Account Executives to win complex enterprise deals by architecting transformative Field Service solutions using Salesforce Field Service, Agentforce, and related tech.

You will lead proof of concepts, demonstrate to C‑suite stakeholders, and drive post‑sale adoption metrics.