Senior Enterprise AI & CRM Technical Architect

Salesforce; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Salesforce Professional Services is seeking Senior Technical Architects to partner with our largest enterprise customers, guiding architecture, integration, and delivery on the Salesforce platform. You will mentor teams and align with client executives to shape secure, scalable solutions.

This role requires strategic thinking, strong communication, and the ability to lead diverse teams across technology, business, and delivery aspects, while traveling regionally as needed.

Qualifications

• Experience in enterprise architecture including Cloud and integration technologies.
• Ability to analyze, design, and optimize business processes via technology.
• Experience guiding customers and project members in deploying emerging technology for business use cases.
• Available to travel regionally and occasionally internationally depending on customer needs.

Responsibilities

• Ensure scalable and standard methodology solutions to meet and exceed customer needs.
• Guide the evaluation of business and technical requirements.
• Build relationships with key collaborators and team members.
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer.
• Review and guide project vision and direction, implementation approach and key artefacts.
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence
• Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.

Skills

Enterprise Architecture

Cloud

Integration

Data Management

Job description

Salesforce Professional Services is seeking Senior Technical Architects to partner with our largest enterprise customers, guiding architecture, integration, and delivery on the Salesforce platform. You will mentor teams and align with client executives to shape secure, scalable solutions.

This role requires strategic thinking, strong communication, and the ability to lead diverse teams across technology, business, and delivery aspects, while traveling regionally as needed.