Enrolments & Outreach Officer

The Industry School; Maroochydore; Vor Ort; AUD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Superannuation matching

Health insurance

Salary packaging

Staff discounts

Employee Assistance Programs

Professional Development

Community activities

Zusammenfassung

The Industry School on the Sunshine Coast is seeking an Enrolments Officer to drive enrolment outcomes and deliver exceptional customer experiences for students and families. You will work with campus colleagues to support operations and contribute to community engagement and campaigns.

You will engage with prospective families from enquiry to enrolment, conduct tours and information sessions, and maintain accurate records while collaborating across school activities to ensure a high-quality

Qualifikationen

• Experience in enrolments, customer service, admissions, recruitment, sales or a similar relationship-focused role.
• Proven ability to convert enquiries into enrolments.
• Excellent communication and interpersonal skills.
• Ability to collaborate across a busy school environment.
• Strong organisational skills and attention to detail.
• Proficiency with Microsoft Office and learning new systems.
• Positive, proactive and solutions-focused approach.
• Current Blue Card and Australian working rights.

Aufgaben

• Be the primary point of contact for prospective students and families.
• Guide families through the enrolment journey from initial enquiry to enrolment.
• Respond to phone, email and face-to-face enquiries promptly.
• Conduct school tours and information sessions showcasing opportunities at The Industry School.
• Build and maintain relationships with families, community organisations and referral partners.
• Nurture leads through outbound calls and manage the enrolment pipeline.
• Support school operations and ensure a high-quality family experience.
• Coordinate events, tours or community engagement activities and campaigns.

Kenntnisse

Relationship building

Customer service

Communications

Organisational skills

Data accuracy

Microsoft Office

Team collaboration

Marketing knowledge

Ausbildung

Blue Card

Tools

Digistorm

TASS

Jobbeschreibung

The Industry School on the Sunshine Coast is seeking an Enrolments Officer to drive enrolment outcomes and deliver exceptional customer experiences for students and families. You will work with campus colleagues to support operations and contribute to community engagement and campaigns.

You will engage with prospective families from enquiry to enrolment, conduct tours and information sessions, and maintain accurate records while collaborating across school activities to ensure a high-quality