Enrolments & Community Engagement Specialist

The Industry School - formerly AITC; Sunshine Coast Regional; On-site; AUD 65,000 - 75,000; Full time

Job summary

The Industry School on the Sunshine Coast is seeking a passionate Enrolments Officer to join our campus operations. You will be the primary contact for prospective students and families, guiding them through the enrolment journey and delivering a high-quality customer experience.

You will work across the school to support events, tours, and community engagement, maintain accurate records, and promote our programs. A current Blue Card and Australian working rights are required.

Qualifications

• Experience in enrolments, customer service or recruitment.
• Ability to convert enquiries into enrolments.
• Excellent communication and interpersonal skills.
• Knowledge of Digistorm and/or TASS is preferred.
• Sound organisational skills and attention to detail.

Responsibilities

• Be the primary contact for prospective students and families.
• Guide families through the enrolment journey from inquiry to enrolment.
• Respond to inquiries promptly via phone, email, and in person.
• Coordinate campus tours and information sessions.
• Support enrolment campaigns and community engagement initiatives.

Skills

Enrolments experience

Customer service

Sales / recruitment

Communication

Tools

Digistorm

TASS

Job description

The Industry School on the Sunshine Coast is seeking a passionate Enrolments Officer to join our campus operations. You will be the primary contact for prospective students and families, guiding them through the enrolment journey and delivering a high-quality customer experience.

You will work across the school to support events, tours, and community engagement, maintain accurate records, and promote our programs. A current Blue Card and Australian working rights are required.