Education Course Consultant

Online Education Services (OES); Melbourne; Hybrid; AUD 69,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model (3 days in office)

Career development opportunities

Wellbeing initiatives

Paid parental leave

Purchased leave

Study assistance

Mental health support

Corporate health insurance discounts

Regular social & team events

Job summary

Online Education Services (OES) is expanding its Education Course Consultant team in Melbourne. You will connect with prospective students, provide course and career guidance, and help them confidently enrol in a study option that could change their future.

No cold calling or hard selling—just genuine conversations with people ready to take the next step. The role offers a hybrid model (3 days in the office) with strong progression potential and on-target earnings.

Qualifications

• At least 1+ years of sales or customer-facing experience.
• Experience in call centres or fast-paced environments preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Connect with prospective students who have enquired about studying.
• Provide course and career guidance to help students make informed decisions.
• Build relationships and guide students through the enrolment process.
• Achieve individual enrolment and performance targets.
• Deliver an outstanding student experience from first contact through to enrolment.

Skills

Customer service

Sales experience

Communication skills

Relationship building

Targets & KPIs

Job description

Imagine a role where every conversation helps someone take the next step towards a new career and a brighter future. As an Education Course Consultant at OES, you'll connect with prospective students who have already expressed interest in studying. Through meaningful conversations, you'll guide them through their options and help them confidently enrol in a course that could change their future.

No cold calling. No hard selling. Just genuine conversations with people ready to take the next step.

Why Join OES?

At OES, we're proud to be a People First employer, committed to supporting our people both professionally and personally. As part of our team, you'll enjoy a range of benefits designed to help you thrive, including a hybrid working model (3 days in the office), career development opportunities, wellbeing initiatives, paid parental leave, purchased leave, study assistance, mental health support, income protection insurance, corporate health insurance discounts, and a vibrant culture with regular social and team events. You'll be joining a collaborative, values-driven organisation where creativity, innovation, and fresh thinking are encouraged and celebrated. We're serious about helping our people succeed, rewarding strong performance, supporting career growth, and creating an environment where you can enjoy the journey along the way.

• $69,000 base + super, with progression to $75,000 base + super.
• Uncapped commission, with on-target earnings of around $85,000 - $90,000, our top performers earn $100,000+ OTE
• Clear career progression and development opportunities
• People-first culture with ongoing coaching, mentoring and leadership development
• Hybrid working model (3 days in the office)

The Role

• Connect with prospective students who have already enquired about studying
• Provide course and career guidance to help students make informed decisions
• Build relationships and guide students through the enrolment process
• Achieve individual enrolment and performance targets
• Deliver an outstanding student experience from first contact through to enrolment

About You

We're looking for driven, customer-focused individuals who enjoy achieving results and building strong relationships. You'll ideally have experience working in a call centre, travel, fitness, education, or another fast-paced sales or customer service environment. Experience within the education sector would be highly regarded but is not essential. To succeed in this role, you'll bring at least 1+ years of sales or customer-facing experience, a proven track record of achieving targets and KPIs, strong communication and relationship-building skills, resilience, energy, and a positive attitude. Most importantly, you'll have a genuine passion for helping people achieve their personal and professional goals while thriving in a fast-paced, high-performance environment.

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.