Enrolment & Community Experience Manager

Mercedes College; Adelaide; On-site; AUD 85,000 - 105,000; Full time

Job summary

Mercedes College in Springfield, South Australia, is seeking an experienced Enrolments Manager to lead the enrolments function with warmth, professionalism and sound judgement. You will steer the complete enrolment lifecycle from initial enquiry through to commencement, coordinating Open Days and information events, and delivering an exceptional experience to prospective families.

Reporting to the Director of Marketing, Communications and Engagement, you will analyse enrolment trends and market

Qualifications

• Experience in enrolments, admissions, or a relation-focused role.
• Experience using CRM or enrolment management systems.
• Experience in a school or educational setting is desirable.

Responsibilities

• Lead the college enrolment process from enquiry to commencement.
• Coordinate tours, open days and information events.
• Analyse enrolment trends and market data to inform planning and forecasting.

Skills

Relationship-building

Customer service

Organisational skills

Communication

Education

Relevant tertiary qualifications

Tools

CRM software

Enrolment management systems

Job description

Mercedes College in Springfield, South Australia, is seeking an experienced Enrolments Manager to lead the enrolments function with warmth, professionalism and sound judgement. You will steer the complete enrolment lifecycle from initial enquiry through to commencement, coordinating Open Days and information events, and delivering an exceptional experience to prospective families.

Reporting to the Director of Marketing, Communications and Engagement, you will analyse enrolment trends and market