Engineering Manager - AI-Powered Customer Platforms

Commonwealth Bank; Sydney; On-site; AUD 180,000 - 250,000; Full time

Job summary

Commonwealth Bank in Sydney seeks an Engineering Manager to lead a multidisciplinary squad responsible for customer-facing digital experiences, including notifications and inbox capabilities. The role blends deep technical judgment with people leadership, staying close to architecture and implementation.

You will drive native mobile and backend work, collaborating with Product and Design to deliver measurable outcomes, with emphasis on security, resilience, CI/CD and responsible AI practices.

Qualifications

• Experience leading a multidisciplinary engineering squad responsible for customer-facing products in production.
• Strong native iOS or Android expertise, using Swift or Objective‑C, Kotlin or Java.
• Breadth across APIs and backend services, ideally including .NET/C# or Node.js.
• Able to guide architecture and trade-offs across mobile, web and backend layers without being deepest specialist.
• Experience coaching engineers, supporting development and handling performance conversations.
• Uses customer insight and measurable outcomes to test assumptions and adjust direction.
• Understands secure engineering, automated testing, observability, resilience, CI/CD and build‑and‑run ownership.

Responsibilities

• Lead a multidisciplinary digital squad delivering end-to-end customer experiences.
• Set technical direction across native mobile, web, APIs and backend services to unify the customer product.
• Lead critical notifications and inbox capabilities, including the migration and readiness of high‑volume APIs.
• Stay hands-on through architecture, solutioning, proofs of concept, code or delivery work where value is added.
• Build security, observability, resilience and operational ownership into everyday engineering decisions.
• Coach engineers and foster an inclusive environment where people can grow and own their work.
• Improve automated testing, CI/CD, delivery and the squad’s production readiness.
• Lead responsible use of AI across discovery, implementation, testing, documentation and operations.

Skills

Engineering leadership

Native mobile expertise

Product-minded

Coaching engineers

Tools

Swift

Objective-C

Kotlin

Java

.NET/C#

Node.js

APIs

Backend services

Job description

Commonwealth Bank in Sydney seeks an Engineering Manager to lead a multidisciplinary squad responsible for customer-facing digital experiences, including notifications and inbox capabilities. The role blends deep technical judgment with people leadership, staying close to architecture and implementation.

You will drive native mobile and backend work, collaborating with Product and Design to deliver measurable outcomes, with emphasis on security, resilience, CI/CD and responsible AI practices.