Energy Solutions Sales & Office Dynamo

Hotwater Hotline; Canberra; Presencial; AUD 60.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Superannuation

Training provided

Stable role

Descripción de la vacante

Hotwater Hotline in Canberra is seeking a dynamic sales-focused customer advocate to be the engine room of the office. You'll handle inbound enquiries, convert leads into bookings, follow up on quotes, and guide customers toward the right financing options for major purchases.

You will also manage warranty claims end-to-end, support scheduling for the field team, and keep the inbox clear. The role rewards initiative, resilience, and strong phone skills, with a base salary of AU$67,000 plus

Formación

• Evidence of sales experience in any industry.
• Confident on the phone with inbound/outbound calls.
• Organised with ability to manage own workload.
• Calm under pressure when handling complaints or warranty issues.
• Experience in trades, solar, electrical, or hot water is a plus; training provided.

Responsabilidades

• Take inbound calls and convert enquiries into bookings.
• Follow up on open quotes to win sales.
• Call past customers about upgrades and service needs.
• Assist customers with financing applications for solar, battery, and hot water systems.
• Manage warranty claims from start to finish.
• Support field team with scheduling and job coordination.
• Keep the inbox clear and the office running smoothly.

Conocimientos

Sales experience

Phone confidence

Organised

Resilience under pressure

Trades/solar/ETC exp a plus

Descripción del empleo

Hotwater Hotline in Canberra is seeking a dynamic sales-focused customer advocate to be the engine room of the office. You'll handle inbound enquiries, convert leads into bookings, follow up on quotes, and guide customers toward the right financing options for major purchases.

You will also manage warranty claims end-to-end, support scheduling for the field team, and keep the inbox clear. The role rewards initiative, resilience, and strong phone skills, with a base salary of AU$67,000 plus