Sales Agent

Heat Pump Service & Air Con Solutions; Australia; On-site; AUD 40,000 - 90,000; Full time

Benefits offered by this job

Uncapped commission

Comprehensive training

Ongoing coaching

Career growth within Australian team

Energy-efficient products

Job summary

Heat Pump Services in Victoria & NSW is seeking motivated Sales Agents for our call centre. You will speak with customers about heat pump solutions, explain benefits, and tailor recommendations while guiding them through rebates and incentives.

You’ll work toward daily, weekly, and monthly targets with strong earning potential. Join a growing team with full product and sales training, ongoing coaching, and opportunities to advance within an expanding Australian business.

Qualifications

• Confident communication and a great phone manner.
• A positive attitude and willingness to learn.
• A strong work ethic and desire to earn.
• Ability to build rapport and engage customers.
• Comfortable working towards sales targets and KPIs.

Responsibilities

• Contact customers and discuss their hot water requirements.
• Explain the benefits of upgrading to a heat pump system.
• Understand customer needs and recommend suitable solutions.
• Explain available government rebates and incentives where applicable.
• Overcome objections and confidently close sales.
• Follow up with customers and manage your sales pipeline.
• Work towards individual daily, weekly and monthly sales targets.

Skills

Phone sales

Communication

Customer rapport

Target-driven

Job description

Sales Agent – Call Centre (Heat Pumps)

Heat Pump Services | Victoria & NSW

No cold calling. Great earning potential. Join a growing sales team!

Heat Pump Services is expanding, and we're looking for motivated, confident and results-driven Sales Agents to join our growing call centre team. We help Australian households upgrade to energy-efficient hot water systems by supplying and installing quality heat pump solutions. With increasing customer demand across Victoria and NSW, we're looking for people who enjoy talking to customers, creating opportunities and closing sales. Whether you're an experienced salesperson or someone with the right attitude looking to get into sales, we'd love to hear from you.

The Role

• Contact customers and discuss their hot water requirements.
• Explain the benefits of upgrading to a heat pump system.
• Understand customer needs and recommend suitable solutions.
• Explain available government rebates and incentives where applicable.
• Overcome objections and confidently close sales.
• Follow up with customers and manage your sales pipeline.
• Work towards individual daily, weekly and monthly sales targets.

What We're Looking For

• Confident communication and a great phone manner.
• A positive attitude and willingness to learn.
• A strong work ethic and desire to earn.
• Ability to build rapport and engage customers.
• Comfortable working towards sales targets and KPIs.
• Previous sales or call centre experience is an advantage, but not essential.

We're looking for people who are competitive, motivated and enjoy being rewarded for their performance.

What's On Offer?

• No traditional cold calling – speak with customers who have shown interest in heat pump solutions.
• Uncapped commission and strong earning potential.
• Full product and sales training provided.
• Ongoing coaching and support from experienced team leaders.
• Opportunity to grow within an expanding Australian business.
• Work with products that help households reduce energy consumption.
• Join a positive, energetic and performance-driven team.

Who Would Suit This Role?

This is a great opportunity for people with backgrounds in:

• Call centre sales.
• Energy and utilities.
• Telecommunications.
• Solar and battery sales.
• Retail sales and customer service.
• Hospitality or other customer-facing roles looking to move into sales.

If you're confident on the phone, enjoy dealing with people and want your income to reflect your effort, this could be the opportunity you've been looking for.