End User Computing (EUC) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)

Hastha Solutions; Adelaide; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible work across multiple cities

Job summary

Hastha Solutions is seeking an End User Computing (EUC) Engineer for a 6- month contract across Australia, including Adelaide, Perth and Brisbane. The role involves delivering onsite and remote support for end-user devices and software, with supervision from the EUC Lead.

Requirements include 2–4 years in EUC/IT support, a relevant Bachelor's degree, and strong communication and problem-solving skills. Australian/NZ Citizens/PR Holders only may apply.

Qualifications

• 2–4 years EUC/IT support experience.
• Bachelor's degree in IT or related field.
• Desirable IT certifications (e.g., Microsoft, CompTIA A+, ITIL)

Responsibilities

• Handle and resolve end-user issues at customer offices (Adelaide, Perth & Brisbane).
• Provide onsite and remote support for end-user devices and software.
• Deliver desk side and remote support, diagnose and resolve hardware/software issues.
• Coordinate with third-party service providers for hardware issues.
• Maintain records of incidents, requests and resolutions.
• Support IS project activities under EUC Lead and adhere to security standards.

Skills

Desktop/Laptop support

Active Directory

Software deployment

Troubleshooting

Communication

Customer service

IT security basics

Multitasking

Education

Bachelor's degree in IT or related field

Tools

Device imaging tools

ITSM ticketing systems

Remote support tools

Job description

End User Computing (EUC) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)

Contract | Hastha Solutions | Australia

Posted On 03/08/2026

Job Information

Job Opening ID ZR_6353_JOB

Work Experience 5+ years

IT Services

[e-mail]

City Adelaide

State/Province South Australia

5000

Job Description

Urgent requirement for an End User Computing (EUC) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)

Requirements

Provide end-user level IT support services at the Customer Offices ( Adelaide, Perth & Brisbane) .

The role focuses on delivering onsite and remote support for end user devices and software, supporting IT activities, and ensuring a high-quality user experience under the supervision of the EUC Lead.

Key Technical Skills:

• Desktop and laptop support
• Software installation and configuration
• Active Directory (user account management, permissions)
• Device imaging and deployment tools (desirable)
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Customer-focused approach with a service-oriented mindset
• Ability to prioritize tasks and manage multiple requests effectively
• Attention to detail and commitment to quality
• Ability to work independently under supervision
• Team collaboration and coordination skills, Adaptability in a dynamic IT environment

Key Responsibilities:

• Handle and resolve end-user issues in a timely and professional manner
• Provide end-user services including troubleshooting, guidance, and technical assistance
• Deliver onsite break/fix support for hardware and software issues
• Coordinate with and escape hardware-related issues to third-party service providers
• Provide remote support to users as required
• Diagnose and resolve laptop and desktop-related issues
• Deploy and install software on user workstations
• Deliver desk side (in-person) support to end users
• Install, configure, and maintain customer-owned end-user devices and software
• Maintain accurate records of incidents, service requests, and resolutions
• Support IS project activities as assigned by the EUC Lead, Ensure adherence to IT policies, procedures, and security standards
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). Relevant IT certifications (e.g., Microsoft, CompTIA A+, ITIL Foundation) are desirable

Required Experience:

• 2–4 years of experience in an EUC, desktop support, or IT support role
• Experience providing onsite and remote technical support
• Hands-on experience with:
• Windows operating systems (Windows 10/11)
• Microsoft Office / Microsoft 365 applications
• Hardware troubleshooting (laptops, desktops, peripherals)
• Experience with software deployment and endpoint configuration
• Familiarity with ticketing systems and IT service management processes; experience working with third-party vendors/service providers

Duration: 06 Monthsand possible extension

Eligibility:Australian/NZ Citizens/PR Holders only