Employment Consultant

Busy At Work; Emerald; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus incentive plans

Additional paid annual leave days

Internal advancement pathways

Dedicated training budget

BUSY Benefits program

Employee Assistance Program

Team-based yet autonomous work style

Job summary

Busy At Work is seeking a dedicated Mentor to provide pre-employment support under the Workforce Australia GEN Contract in Emerald. You will assess barriers, craft development plans, and support clients toward sustainable work or education, working with a Recruitment Partner and community organisations.

The role runs full-time at the Emerald Office until June 2027, 8:30am–5pm, Monday–Friday, with bonuses, leave, and training benefits. You will empower clients throughout their employment journey.

Qualifications

• Experience creating development plans and following up on progress.
• Excellent verbal and written communication skills.
• Ability to obtain required checks (Blue Card, National Police Check).

Responsibilities

• Create detailed action plans that establish a customer’s employment and lifestyle goals.
• Motivate and empower our clients through their employment journey.
• Identify and develop customer capability and facilitate referrals.
• Maintain regular contact and provide ongoing support to customers.
• Lead our community into educating them through self-guided workshops.
• Record all actions within required timeframes with documentary evidence.

Skills

Mentoring

Coaching

Job search support

Development planning

Education

Tertiary qualifications in Coaching/Mentoring

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting nearly 50 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

About the Role…

As a Mentor working in our Workforce Australia GEN Contract you will providing, pre-employment support to improve the work-readiness of customers and assist them into sustainable work or education. You will conduct assessments to identify barriers and provide direction and support to ensure their journey into appropriate and sustainable employment.

Engage and refer job ready participants to our Recruitment Partner and assist them with their barriers by referring them to community organisations. You will work closely with customers by supporting them with job search activities including interview coaching, budgeting and resume preparation along with matching participants to current vacancies.

This role is based at our Emerald Office full time, fixed term until June 2027 with the possibility of extension working 8:30am-5pm on Monday-Friday.

• ACHIEVABLE and generous bonus incentive plans
• 3 additionalpaid annual leave days – Christmas Closure
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Programwith Sonder Wellbeing App
• Work as part of a team whilst working autonomously with your clients!

CHAMPION OUR CLIENTS; BE THE PERSON WHO BELIEVES IN THEM TODAY!

• Create detailed action plans that establish a customer’s employment and lifestyle goals
• MOTIVATE and EMPOWER our clients through their employment journey
• Identify and develop customer capability and facilitate appropriate referrals
• Maintain regular contact and provide ongoing support to customers
• Lead our community into educating them through your self guided workshops
• Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence

A bit about you...

• Demonstrated experience in creating development plans and following up on the progress
• Excellent verbal and written communication skills and able to adapt style to suit the audience
• High level of computer literacy
• Ability to obtain a Blue Card and National Police Check with no outcomes
• Candidates with relevant tertiary qualifications or equivalent experience within the Coaching and Mentoring or a similar type of sector are highly desirable

Next steps...

Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People,veterans, people from culturally diverse backgrounds and people with disabilities.