Employment Coach

Mission Australia; Punchbowl; On-site; AUD 73,000 - 99,000; Full time

Benefits offered by this job

Salary packaging

Free counselling

Volunteering opportunities

Fitness Passport

Extra leave

Annual leave purchase

Job summary

Mission Australia is seeking an Employment Coach for the Inclusive Employment Australia service in Bankstown. You will support participants with disability or barriers to employment, guiding them from assessment to long-term job outcomes in a community-oriented, on-site role.

You will develop personalised plans, help with resumes and applications, and build connections with local employers while coordinating with support services to achieve sustainable employment outcomes.

Qualifications

• Certificate III or IV in Community Services or related field, or actively working towards.
• Minimum two years’ experience in employment services, preferably supporting people with disability or other barriers to employment.
• Experience working with vulnerable communities and helping people achieve employment, education or personal development goals.
• Strong communication and relationship-building skills with the ability to engage participants, employers and service providers.
• Resilience and motivation in a target-driven and sometimes high-pressure environment.
• Confidence managing challenging behaviours and resolving conflict with a trauma-informed approach.
• Genuine passion for supporting people from diverse backgrounds; Mandarin/Cantonese language skills highly regarded.
• Full driver licence with no restrictions.

Responsibilities

• Manage a caseload of participants and provide tailored support throughout their employment journey.
• Complete participant assessments, identify barriers to employment and develop individualised employment plans.
• Deliver practical employment support including resumes, applications, interview preparation and job search activities.
• Build strong relationships with participants to maintain engagement, motivation and progress towards goals.
• Develop and maintain connections with local employers to identify suitable employment opportunities.
• Collaborate with support services, community organisations and other stakeholders to coordinate participant supports.
• Maintain accurate records, case notes and compliance documentation while meeting program requirements and performance outcomes.

Skills

Communication

Relationship building

Trauma-informed approach

Mandarin/Cantonese language skills

Driver licence

Education

Certificate III/IV in Community Services or related field

Job description

Permanent Full Time Contract

Location: Bankstown NSW 2200

Salary: $85,881 + super + NFP salary packaging benefits

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose .

Your Opportunity

At Mission Australia’s Inclusive Employment Australia service, success is about more than finding someone a job. It is about helping people build confidence, overcome barriers and create meaningful opportunities that have a lasting impact on their lives. As an Employment Coach, you will work alongside people living with disability, injury or health conditions, supporting them to prepare for, secure and maintain sustainable employment while achieving greater independence and wellbeing.

Based in Bankstown with regular outreach across the local community, this is an on-site position where you will manage a diverse caseload and provide personalised support from initial assessment through to long term employment outcomes. Using a strengths based and participant led approach, you will empower people to build job readiness skills, navigate challenges, connect with inclusive employers and reach their employment goals. Every day offers the opportunity to make a genuine difference while contributing to more inclusive workplaces and communities

Your Key Responsibilities:

• Manage a caseload of participants and provide tailored support throughout their employment journey.
• Complete participant assessments, identify barriers to employment and develop individualised employment plans.
• Deliver practical employment support including resumes, applications, interview preparation and job search activities.
• Build strong relationships with participants to maintain engagement, motivation and progress towards goals.
• Develop and maintain connections with local employers to identify suitable employment opportunities.
• Collaborate with support services, community organisations and other stakeholders to coordinate participant supports.
• Maintain accurate records, case notes and compliance documentation while meeting program requirements and performance outcomes.

Requirements for Success

• Certificate III or IV in Community Services, Employment Services, Career Counselling or a related field, or actively working towards.
• Minimum two years’ experience within employment services, preferably supporting people with disability or other barriers to employment.
• Experience working with vulnerable communities and supporting people to achieve employment, education or personal development goals.
• Strong communication and relationship building skills with the ability to engage participants, employers and service providers.
• Resilience, perseverance and the ability to remain motivated in a target driven and sometimes high pressure environment.
• Confidence managing challenging behaviours, resolving conflict and responding with a trauma informed approach.
• Genuine passion for supporting people from diverse backgrounds, including culturally and linguistically diverse communities, with Mandarin or Cantonese language skills highly regarded.
• Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay )
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Fitness Passport
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application , please email [e-mail] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail]

Find out more about a career with Mission Australia .