Emergency Medical Dispatcher — Stay Calm, Save Lives

NSW Health; Dubbo; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Five weeks annual leave

Salary packaging options

Staff Support Program

Fitness passport

Job summary

NSW Health is seeking an Emergency Medical Dispatcher in Dubbo to promptly deploy Ambulance resources, respond to 000 calls, and coordinate services within a defined geographic area using a Computer Aided Dispatch System.

Based at the Western Control Centre in Dubbo, the role requires concentration, resilience and compassion while delivering critical support to the NSW community. Training is provided, with a permanent full-time appointment on a 24/7 roster.

Qualifications

• Experience in a busy environment with high attention to detail.
• Proficient across multiple software systems under pressure.
• Maintain composure and clear thinking in stressful situations.
• Strong listening and empathy in communication.
• Able to work 12-hour shifts on a 24-hour rotating roster.

Responsibilities

• Deploy Ambulance resources promptly and effectively in response to emergency calls and non-emergency transports.
• Receive, record and progress 000 calls relating to NSW Ambulance operations.
• Utilise the Computer Aided Dispatch System to coordinate services within a defined geographic area.

Skills

Multi-tasking

Attention to detail

Tech proficiency

Calm under pressure

Effective communication

Shift work ability

Tools

Computer Aided Dispatch System

Job description

NSW Health is seeking an Emergency Medical Dispatcher in Dubbo to promptly deploy Ambulance resources, respond to 000 calls, and coordinate services within a defined geographic area using a Computer Aided Dispatch System.

Based at the Western Control Centre in Dubbo, the role requires concentration, resilience and compassion while delivering critical support to the NSW community. Training is provided, with a permanent full-time appointment on a 24/7 roster.