Emergency Dept Triage Clerk — Patient-First Admin Pro

Department of Health, Tasmania; West Coast; On-site; AUD 77,000 - 83,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Leave entitlements

Fitness Passport

Job summary

The Department of Health, Tasmania invites applications for an Emergency Department Triage Clerk. In this busy role you will provide efficient reception, administrative and clerical support to medical and nursing staff, while serving as a frontline point of contact for patients seeking treatment.

You will help ensure patient information is accurately recorded, maintain clinical information systems, coordinate documentation and respond to enquiries, contributing to smooth day-to-day ED operations

Qualifications

• Strong communication and interpersonal skills with patients and healthcare teams.
• Experience providing administrative, clerical or reception support in busy environments.
• Excellent organisation and time management with ability to prioritise tasks.
• Ability to work independently and in a team within a fast-paced setting.
• Good data entry skills and ability to learn clinical information systems.
• Knowledge of medical terminology and hospital processes is desirable.
• A commitment to patient-centred service with confidentiality and accuracy.

Responsibilities

• Provide reception, administrative and clerical support to ED staff and patients.
• Ensure accurate recording of patient information and maintain information systems.
• Coordinate documentation and respond to enquiries to support daily ED operations.

Skills

Communication skills

Administrative support experience

Organisational skills

Teamwork

Computer skills

Medical terminology knowledge

Confidentiality

Job description

The Department of Health, Tasmania invites applications for an Emergency Department Triage Clerk. In this busy role you will provide efficient reception, administrative and clerical support to medical and nursing staff, while serving as a frontline point of contact for patients seeking treatment.

You will help ensure patient information is accurately recorded, maintain clinical information systems, coordinate documentation and respond to enquiries, contributing to smooth day-to-day ED operations