Pre-Assessment Clerk: Patient Concierge & Admin

Department of Health; Riverside; On-site; AUD 69,000 - 74,000; Part time

Benefits offered by this job

Employer 12% superannuation

Salary packaging

Job summary

The Department of Health in Tasmania is seeking a Clerk to support the Pre-Assessment Clinic with clerical duties, patient liaison, and accurate data handling. The role offers fixed-term casual employment, with potential backfill roles across the Operating Suite and other areas as needed.

You will work in a multidisciplinary team, demonstrating strong communication and customer service in a hospital environment, with a focus on efficient workflow management and adherence to policies and

Qualifications

• Well-developed oral and written communication and interpersonal skills with a demonstrated ability to interact with public and staff at all levels.
• Experience in administrative functions and the ability to undertake those duties efficiently and effectively within a hospital environment together with knowledge of policies, procedures, guidelines and legislation and how they are used in the workplace.
• Demonstrate flexibility and customer service skills working within an innovative multidisciplinary team including the ability to organise, prioritise and problem solve workflows according to demand.

Responsibilities

• Booking clinics and liaising with patients in the Pre-Assessment Clinic.
• Ensuring data accuracy and providing a friendly front of house welcome.
• Note: training may occur in other areas, such as the clerk role within the Operating Suite to ensure backfill for leave periods.

Skills

Communication skills

Interpersonal skills

Customer service

Education

Business/office admin course

Medical terminology knowledge

Job description

The Department of Health in Tasmania is seeking a Clerk to support the Pre-Assessment Clinic with clerical duties, patient liaison, and accurate data handling. The role offers fixed-term casual employment, with potential backfill roles across the Operating Suite and other areas as needed.

You will work in a multidisciplinary team, demonstrating strong communication and customer service in a hospital environment, with a focus on efficient workflow management and adherence to policies and