Ward Clerk: Hospital Admin & Patient Flow

Tasmania Government; Hobart; On-site; AUD 69,000 - 74,000; Full time

Benefits offered by this job

12% employer superannuation

Salary packaging

Job summary

The Tasmanian Department of Health is seeking a Ward Clerk to support ward operations with high-quality administrative and clerical services, working alongside clinical and non-clinical teams to ensure smooth patient journeys.

Key duties include coordinating admissions, transfers and discharges; handling reception and telephone queries; data entry, document management and maintaining confidential information.

Qualifications

• Well-developed administrative skills with a high level of accuracy and attention to detail.
• Strong interpersonal and communication skills, with the ability to provide professional customer service and work collaboratively with a multidisciplinary team.
• Sound computer literacy and the ability to manage confidential information while balancing competing priorities.

Responsibilities

• Coordinating administrative processes relating to patient admissions, transfers and discharges while maintaining accurate patient records.
• Providing reception and communication support, including responding to telephone enquiries and assisting patients, visitors and staff.
• Undertaking a range of clerical duties such as data entry, document management, appointment coordination and maintaining confidential information.

Skills

Administrative skills

Attention to detail

Communication skills

Customer service

Team collaboration

Tools

Microsoft Office

Data entry

Job description

The Tasmanian Department of Health is seeking a Ward Clerk to support ward operations with high-quality administrative and clerical services, working alongside clinical and non-clinical teams to ensure smooth patient journeys.

Key duties include coordinating admissions, transfers and discharges; handling reception and telephone queries; data entry, document management and maintaining confidential information.